Remote Client Services & Billing Specialist

Skills Alliance; Bordeaux; Sur place; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A healthcare support company is seeking a Client Services Associate in Bordeaux, France. This role requires at least 2 years of customer service experience, supported by strong interpersonal and communication skills. The candidate will provide exceptional customer support across various channels and manage inquiries in a home-based, hybrid work environment. Proficiency in CRM software like Salesforce is essential, along with the ability to analyze data. A BA / BS degree is preferred.

Qualifications

• 2+ years of experience in customer service or billing roles, preferably in healthcare.
• Ability to manage difficult conversations and resolve complaints professionally.
• Proficiency in English and at least one other EU language.

Responsabilités

• Respond to inquiries via telephone, email, and web.
• Maintain customer information within Salesforce.
• Field calls related to payment collection and billing.

Connaissances

Customer service experience

Interpersonal skills

Communication skills

Data analysis

Proficiency in CRM software

Problem-solving

Formation

High school diploma or equivalent

BA / BS degree or equivalent

Outils

Salesforce

MS Office

Description du poste

A healthcare support company is seeking a Client Services Associate in Bordeaux, France. This role requires at least 2 years of customer service experience, supported by strong interpersonal and communication skills. The candidate will provide exceptional customer support across various channels and manage inquiries in a home-based, hybrid work environment. Proficiency in CRM software like Salesforce is essential, along with the ability to analyze data. A BA / BS degree is preferred.