Remote Client Experience Specialist

Effortless travel solutions ETS; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading travel solutions provider is seeking a Client Experience Coordinator to serve as the primary contact for clients. This remote role emphasizes client communication, support during travel planning, and ensuring satisfaction. Ideal candidates will possess strong communication skills and previous experience in customer service or client support. A reliable internet connection is required, and training will be provided for those without prior travel industry experience.

Prestations

Flexible scheduling

Access to training and industry tools

Travel-related perks and benefits

Supportive and collaborative team culture

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles.
• Strong attention to detail and organizational skills.

Responsabilités

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address client concerns.
• Ensure all travel-related information shared is accurate and complete.
• Maintain regular follow-up with clients for satisfaction.

Connaissances

Excellent communication and interpersonal skills

Previous experience in customer service or client support roles

Strong attention to detail

Organizational skills

Description du poste

A leading travel solutions provider is seeking a Client Experience Coordinator to serve as the primary contact for clients. This remote role emphasizes client communication, support during travel planning, and ensuring satisfaction. Ideal candidates will possess strong communication skills and previous experience in customer service or client support. A reliable internet connection is required, and training will be provided for those without prior travel industry experience.