Product Support Engineer - French Speaker (f / m / d)

Edmund Optics; Lyon; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading optics company in Lyon is seeking a Product Support Engineer who speaks French and English. The role involves providing technical support, managing customer inquiries, and collaborating with international teams. Ideal candidates will have a Bachelor's degree in Science or Engineering along with strong problem-solving skills. Benefits include a competitive salary and various perks like a company pension scheme and subsidized gym membership.

Prestations

Company pension scheme

Group accident insurance

Mobile working opportunity (1 day / week)

Extensive training and development offer

Subsidized gym membership

Jobbike

Company events

Qualifications

• Bachelor's degree in Science or Engineering required.
• Fluent in both French and English.
• Strong communication and problem-solving skills are essential.

Responsabilités

• Providing technical assistance and product recommendations.
• Handling customer inquiries.
• Collaborating with global teams and supporting marketing initiatives.

Connaissances

Fluent in French

Fluent in English

Strong communication skills

Problem-solving skills

Formation

Bachelor's degree in Science or Engineering

Outils

MS Office

Description du poste

Overview

Product Support Engineer - French Speaker (f / m / d) Lyon, France

Join the excitement at Edmund Optics, where we contribute shaping the future with optics, imaging and photonics and enjoy what we do! As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to cutting-edge DNA sequencing.

At Edmund Optics Europe, we're all about building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals from various backgrounds, all working together to an excellent technical customer support.

We're on the lookout for a

Product Support Engineer - French Speaker (f / m / d)

As a key player in our customer support team, you\'ll be the go-to guru for technical assistance in Europe. From helping customers select the perfect product for their needs to managing accounts and even getting involved in exciting projects like writing articles or designing demos, this role is anything but ordinary.

Responsibilities

• Providing technical assistance and product recommendations
• Handling customer inquiries
• Collaborating with global teams and supporting marketing initiatives

Qualifications

Ready to jump in and make a difference? The requirements listed below are representative of the knowledge, skill, and / or ability required. We\'re all about inclusivity, so rest assured, reasonable accommodations may be made to enable individuals with diverse abilities to perform the essential functions.

Your profile

• Bachelor\'s degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What we offer

Get ready for a thrilling ride with Edmund Optics! Alongside a competitive salary, we offer a range of perks, including :

• Company pension scheme
• Group accident insurance
• Mobile working opportunity (1 day / week)
• Extensive training and development offer
• Subsidized gym membership
• Jobbike
• Company events
• and a lot more!

Ready to dive into the world of optics with us? Apply now and let\'s shape the future together!

This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate\'s preference.