Photonics Support Engineer – Modulation Solutions

Exail; Besançon; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

A global tech company in Besançon seeks a Customer Support Engineer to provide technical assistance and support for photonics products. The ideal candidate will have a degree in photonics or a related field and a strong service-oriented mindset. Responsibilities include responding to customer inquiries, conducting installations, and collaborating with cross-functional teams for ongoing improvement. Fluency in English is required.

Qualifications

• Understanding of electro-optical modulation and RF signal processing.
• Fluent in English with excellent verbal and written skills.
• Service-oriented mindset with a results-driven approach.

Responsabilités

• Respond to customer inquiries via hotline and email.
• Conduct installations and provide technical assistance.
• Collaborate with sales and project teams.

Connaissances

Analytical skills

Problem-solving skills

Communication skills

Technical curiosity

Formation

Engineering or Master's degree in photonics

Description du poste

A global tech company in Besançon seeks a Customer Support Engineer to provide technical assistance and support for photonics products. The ideal candidate will have a degree in photonics or a related field and a strong service-oriented mindset. Responsibilities include responding to customer inquiries, conducting installations, and collaborating with cross-functional teams for ongoing improvement. Fluency in English is required.