Night Auditor

Accor; Issy-les-Moulineaux; Sur place; EUR 30 000 - 45 000; Plein temps

Résumé du poste

A leading hotel group in Issy-les-Moulineaux is looking for a dedicated individual to join their team. Responsibilities include providing exceptional customer service, assisting with night audits, and ensuring a smooth hotel operation. Candidates should have experience in high volume luxury service, strong communication skills, and the ability to manage multiple tasks. The role offers career development opportunities and a supportive work environment, with hotel discounts worldwide.

Prestations

Access to global accommodation and food & beverage discounts

Supportive work environment

Career growth opportunities

Qualifications

• Experience with high volume and preferably luxury service.
• Able to manage multiple tasks efficiently.
• Hold a full and open driver's license.

Responsabilités

• Provide exceptional customer service during check-in and check-out.
• Lead by example to team members by being proactive.
• Assist in running the night audit process accurately.
• Maintain procedures for credit and cash transactions.

Connaissances

High volume luxury service experience

Strong communication skills

Time management

Proficiency in Opera, Microsoft Word, and Outlook

Description du poste

Company Description

Join us at Accor, where life pulses with passion!

As apioneerin the art ofresponsiblehospitality, the Accor Groupgathersmorethan45 brands, 5,600hotels, 10,000 restaurants, and lifestyle destinations in 110 countries.Whileeachbrand hasitsownpersonality,whereyouwillbeable totrulyfindyourself,theyallshareacommonambition : tokeepinnovatingandchallengingthestatus-quo.

Byjoiningus,youwillbecomeaHeartist®,becausehospitalityis, first andforemost, aworkofheart.

Youwilljoinacaringenvironmentand a teamwhereyoucanbeallyouare. Youwillbein asupportiveplace togrow, tofulfilyourself, todiscoverotherprofessions and topursuecareeropportunities, inyourhotelor inotherhospitalityenvironments, inyourcountry oranywherein the world!

Youwillenjoyexclusivebenefits,specificto thesectorandbeyond, aswellasstrongrecognition foryourdailycommitment.

Everythingyouwilldowithus,regardlessofyourprofession,willofferadeepsenseofmeaning, tocreatelasting memorableandimpactfulexperiencesforyour guestsforyour colleagues & for your planet

Hospitality is a work of heart ,

Join us and become a Heartist ®.

Pullman & Mercure Brisbane King George Square is a large vibrant 438 room twin towered hotel which acts as a sanctuary for leisure and business travellers as well as a place to be with our external facing Venues.Located opposite King George Square, City Hall and ideally situated in the heart of Brisbane CBD the hotel has some of the largest conference spaces in Brisbane incorporating 2 ballrooms.

The hotel also features some amazing and extremely popular externally facing venues including Goldfinch Restaurant and Street Café, Sixteen Antlers Rooftop Bar as well as internal facing KG Bar, & Expresso Bar.

Job Description

• Providing exceptional customer service by responding to their requestspromptly, efficiently and courteously during check-in, check-out and throughout their stay
• Immediately attending to guest requests, and leading by example to other members of the team by being proactive and resourceful.
• Assist with the running the night audit process including correctly posting all hotel’s revenue for the day, accurately identifying discrepancies and producing a complete night audit report thoroughly and accurately
• Ensuring all the duties are completed
• Assist in all areas of the hotel to eliminate potential issues including Food & Beverage operations
• Maintaining procedures in relation to credit and cash transactions and accounting documentation.

Qualifications

• Haveexperience with high volume and preferably luxuryservice
• Have strong communication skills.
• Havethe availability& flexibilityto work shifts across Monday to Sundayincluding public holidays;
• Hold a full and open driver's license
• You are able to manage your time and can handle juggling numerous tasks at once and have experience in managing large airline crew movements
• Have experience in Opera, Microsoft word and outlook
• Have experience in similar role within the hospitality / hotel industry

Should youjoin our team, we will provide you with career development opportunities, a fun and rewarding work environment as well as hotel discounts worldwide.

Additional Information

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are most welcome to let us know.

Benefits Your Way

• Access to Accor team benefits, including global discount's on accommodation and food & beverage.
• A supportive and collaborative work environment.
• The opportunity to grow and progress your career with Australia’s largest hospitality employer – Accor
• Accor has a strong focus on ensuring all of its people feel welcome and feel valued.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Additionally, our Hotel team are a great mix of fun, friendly and industry experts making this a great team to be part of.