Microsoft Dynamics 365 Platform Administrator

Blackfluo.ai; Paris; Sur place; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A technology consulting firm located in France is seeking a Microsoft Dynamics 365 Platform Administrator. The role involves managing and optimizing Dynamics 365 environments, ensuring system performance and security, and providing user support. Candidates should have over 6 years of experience with Microsoft Dynamics 365, strong technical skills, and knowledge of the Power Platform. A bachelor's degree in IT or Business Administration is preferred.

Qualifications

• 6+ years experience administering Microsoft Dynamics 365 or Dynamics CRM.
• Strong knowledge of Dynamics 365 architecture and customization.
• Proficiency in Power Platform tools.

Responsabilités

• Install, configure, and maintain Dynamics 365 environments.
• Manage user accounts and security roles.
• Provide technical support and troubleshooting for end users.

Connaissances

Microsoft Dynamics 365 administration

Power Platform

SQL Server

Cloud administration

Formation

Bachelor's degree in IT or Business Administration

Outils

Power Apps

Power Automate

Power BI

Description du poste

Microsoft Dynamics 365 Platform Administrator

About the job Microsoft Dynamics 365 Platform Administrator

Microsoft Dynamics 365 Platform Administrator

Position Overview

We are seeking a Microsoft Dynamics 365 Platform Administrator to manage, configure, and optimize our Dynamics 365 environment, ensuring reliable system performance, security, and user adoption while supporting business process automation and customer relationship management initiatives.

Key Responsibilities

Platform Administration

Install, configure, and maintain Dynamics 365 environments across multiple applications (Sales, Customer Service, Marketing, Finance & Operations)

Manage user accounts, security roles, and access permissions across business units

Configure system settings, business units, teams, and organizational hierarchies

Perform system updates, patches, and feature rollouts following change management procedures

Monitor system performance, storage utilization, and capacity planning

Customization & Configuration

Design and implement custom entities, fields, forms, and views to meet business requirements

Configure business process flows, workflows, and Power Automate integrations

Create and maintain custom dashboards, reports, and data visualizations

Implement data validation rules, calculated fields, and business logic

Configure integration with third-party applications and data sources

Data Management

Manage data imports, exports, and migration procedures

Implement data quality standards and duplicate detection rules

Configure data retention policies and archival procedures

Perform regular data backups and disaster recovery testing

Maintain data security and compliance with regulatory requirements

User Support & Training

Provide technical support and troubleshooting for end users

Create user documentation, training materials, and best practice guides

Conduct system training sessions and user adoption initiatives

Manage user feedback and implement system improvements

Coordinate with business stakeholders on requirements gathering and solution design

Required Qualifications

Technical Skills

6+ years experience administering Microsoft Dynamics 365 or Dynamics CRM

Strong knowledge of Dynamics 365 architecture, customization, and configuration

Proficiency in Power Platform (Power Apps, Power Automate, Power BI)

Experience with SQL Server, Azure services, and cloud administration

Knowledge of integration technologies (REST APIs, web services, connectors)

Understanding of security models, role-based access control, and compliance frameworks

Business Skills

Experience with CRM and ERP business processes

Strong analytical skills for translating business requirements into technical solutions

Knowledge of sales, marketing, and customer service workflows

Understanding of data governance and master data management principles

Preferred Qualifications

Bachelor's degree in IT, Business Administration, or related field

Microsoft certifications (Dynamics 365 Administrator, Power Platform Administrator)

Experience with Dynamics 365 Finance & Operations or Business Central

Background in business process analysis and system optimization

Knowledge of project management methodologies and change management