Luxury Living Group - Sales & Design Consultant - Paris

Poltrona Frau Spa; Paris; Sur place; EUR 40 000 - 55 000; Plein temps

Résumé du poste

A luxury design company is seeking a Sales & Design Consultant in Paris to manage high-end design projects and provide exceptional customer service in the showroom. The ideal candidate will have 2-3 years of experience in the luxury goods industry, excellent communication skills, and a proactive approach to achieving sales goals. Fluency in French and English is required. This role offers an opportunity to engage with high-profile clients and contribute to exciting design projects.

Qualifications

• Previous experience in high-end furniture or luxury goods appreciated.
• Excellent computer skills required.
• Polite and customer-oriented demeanor.

Responsabilités

• Manage high-end design projects from conception to completion.
• Provide outstanding customer service in the showroom.
• Support the Store Manager in operational objectives.

Connaissances

Excellent communication and interpersonal skills

Customer orientation

Problem-solving attitude

Team player

Proactive approach

Formation

2-3 years experience in high-end furniture or luxury goods

Outils

Microsoft Outlook

Microsoft Word

Microsoft Excel

Description du poste

Sales & Design Consultant Paris

Responsibilities

• Design consultant at Luxury Living Group plays a crucial role in managing high-end design projects from conception to completion.
• The design consultant will support the Showroom Sales Team for providing customers with all the requested information and advise them concerning acquisitions by ensuring an outstanding sales experience.
• The Design Consultant reports directly to the Showroom Manager.
• Meet and greet customers that come into the Showroom, providing outstanding level of hospitality.
• Ensure high levels of customer satisfaction through excellent sales service.
• Client Consultation: Actively listen to and engage customers, using appropriate selling skills to match the customer’s needs, and ensure their decisions.
• Maintain strong relationships with existing customers, as well as prospect for new customers.
• Offer information and technical support to customers about the products.
• Project Management: Coordinating with vendors, contractors and other professionals to ensure project execution aligns with the client’s expectations.
• Use the company reporting tools (quote / project registration, traffic registration, CRM).
• Contribute to further expand the company database through client data registration and profiling.
• Support the Store Manager and Retail Director in organizing events and promotional activities to target.
• Prepares sales and customer relations reports by analysing and categorizing sales information.
• Identify and investigate customer complaints and service suggestions.
• Provide support to the Showroom Manager in implementing programs and execute operational and organizational objectives.

Experience and Education

• Previous experience (2-3 years) in high-end furniture or luxury good Industry will be appreciated.

Technical and Soft skills

• Excellent computer skills (Microsoft Outlook, Word, Excel).
• Excellent communication and interpersonal skills.
• Attitude to problem solving and ability to handle stress.
• Polite and customer oriented.
• Team player.
• Positive attitude and enthusiastic.
• Oriented and proactive approach to achieving the goals.

Work location

Paris (France)

Languages

French, English