Legal Specialist

Paradigm Information Services; Offre d’emploi; Hybride; EUR 51 000 - 69 000; Plein temps

Résumé du poste

A staffing solutions firm is seeking a remote Legal Specialist to assist a global client in the legal industry. The role involves responding to complex inquiries, maintaining communication with clients, and adhering to protocols. Ideal candidates should have a JD from an accredited law school, excellent communication skills, and the ability to thrive in a collaborative environment. This position offers a competitive benefits package including medical, dental, vision, and PTO.

Prestations

Medical insurance

Dental insurance

Vision insurance

Life insurance

401K

Paid time off

Sick days

Qualifications

• Must have a JD from an accredited US law school or a foreign law degree and LLM.
• Must demonstrate flexibility and a strong customer service focus.
• Excellent written and verbal communication skills are required.
• Ability to clearly communicate complex ideas to diverse audiences.
• Must be able to handle changing priorities.
• Exceptional planning and organizational skills are required.

Responsabilités

• Respond to complex inquiries via phone, email, and written correspondence.
• Adhere to standard protocols and implement feedback.
• Collaborate effectively with various business partners.
• Create and update procedures for claims and correspondence teams.
• Assist in resolving issues and monitor case health.

Connaissances

Customer service focus

Outstanding written communication

Outstanding verbal communication

Critical thinking

Attention to detail

Formation

JD from an accredited US law school or foreign equivalent

Outils

MS Office Suite (Word, Excel, Access, Outlook)

Description du poste

This is a remote position.

Paradigm is seeking a Legal Specialist to support a global legal industry client. This role focuses on completing assigned tasks accurately and on time, handling consumer-facing discussions with professionalism and empathy, and serving as an escalation point for issues that fall outside standard processes. The Specialist will work closely with internal teams, project managers, and clients to ensure high-quality work, meet deadlines, and uphold a strong client-focused approach.

Type: 1 year contract

Location: Remote, USA (PST Timezone)

Benefits: Paradigm offers medical, dental, vision, life, 401K.hitoba PTO, and sick days.

As a Legal Specialist you will:

• Respond to complex inquiries from customers and clients across a variety of communication methods, including phone, email, and written correspondence
• Adhere to standard protocols, procedures, and instructions from the Project Manager and Supervisors, as well as implementing feedback as required.
• Work effectively in a highly collaborative environment with a variety of business partners
• Create, monitor, and update scripting and procedures for claims and correspondence teams to ensure the work they are doing is furthering the goals of the project
• Assist the supervisor or PM in resolving any issues that might arise Monitor the overall health of the case by identifying any errors and creating solutions for resolution

Requirements

• JD from an accredited US law school or foreign law degree and LLM is required
• Flexible and customer service focused
• Outstanding written and verbal communication skills are required
• Ability to communicate complex ideas to diverse audiences clearly
• Ability to handle changing or competing priorities to support business needs
• Excellent computer skills, exceptional planning and organizational skills, critical thinking and a keen attention to detail are all required
• Experience with MS Office Suite, specifically Word, Excel, Access, and Outlook

Benefits

Paradigm offers a competitiveেয়ে benefits package that includes medical, dental, vision, life, 401K, PTO, and sick days.

About Us, Paradigm

Want to love Mondays? It's possible when you love what you do. Paradigm is a staffing solutions firm dedicated to finding the perfect job for candidates. We're connected with some of the most innovative tech companies around, giving our employees that competitive edge needed in today's job market.

Paradigm Information Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.