International Account Manager W / M

Groupe Henner; Neuilly-sur-Seine; Sur place; EUR 60 000 - 80 000; Plein temps

Résumé du poste

A leading international insurance firm in Neuilly-sur-Seine seeks an experienced International Account Manager. The ideal candidate should hold a Master's degree and have at least five years of relevant experience. Responsibilities include managing a portfolio of strategic international clients, coordinating with internal experts, and providing high-quality client service. The role offers a flexible work environment and extensive employee benefits, including health insurance and a vacation bonus.

Prestations

Vacation bonus

Profit-sharing bonus

Company savings and retirement plan

Health insurance

Childcare allowance

Teleconsultations

Access to company restaurant

Qualifications

• Fluent in English, French is a strong advantage.
• At least five years of experience as an Account Manager or Consultant.
• Independent yet collaborative with strong management skills.

Responsabilités

• Manage and develop a portfolio of major international clients.
• Act as the main point of contact for key accounts.
• Identify improvement opportunities in processes.

Connaissances

Client-centric mindset

Strong analytical skills

Effective communication

Organizational skills

Negotiation skills

Formation

Master's degree

Description du poste

Henner, an international and independent group, creates, manages, and markets innovative solutions in personal insurance. We are 1,850 employees present in 20 countries worldwide. Every day, we support 64,000 client companies and 2.3 million beneficiaries.

Our expertise in social protection is summed up in one word : Caring. Caring is much more than an idea. It's a promise that Henner makes to its clients and partners to carry out its social protection consulting, brokerage, and management services with a constant focus on providing exceptional care and attention to the quality of its support.

THE POSITION

Our Business Unit for International Organizations is looking for its future International Account Manager (M / F) on a permanent contract.

Within our Account Management team, you will join a group of 10+ experienced colleagues based in Paris (hybrid). For the right candidate, Madrid may also be considered.

Working closely with the Head of Account Management, you will manage a portfolio of strategic international clients and contribute to the continuous improvement and growth of our BU.

If you join us, your main responsibilities will be :

Managing and developing a portfolio of major international clients (70%)

• Acting as the main point of contact for 4-5 key accounts, supporting HR stakeholders in the management of their global Health, Life, and Death & Disability programs.
• Coordinating internal experts (Operations, Medical, Network, IT) to address client needs and deliver high-quality service.
• Performing technical contract analysis and formulating recommendations.
• Advising clients and promoting new services to enhance their social protection offering.

Contributing to optimization and operational excellence (15%)

• Identifying improvement opportunities in our processes and ways of working.
• Participating in-or leading-projects aimed at optimizing the account management experience, internally and externally.

Supporting business development (15%)

• Contributing to Requests for Proposals (RFPs) and consulting missions.
• Coordinating with insurers : preparing files, negotiating technical and pricing conditions.
• Helping prepare high-quality technical and financial proposals aligned with client needs.
• Ensuring operational teams are ready to manage newly acquired contracts.

WHY JOIN US ?

By joining our team, you become part of a committed collective : kindness is the foundation of all our relationships.

You can count on a strong culture of mutual support and knowledge sharing to help you develop your potential. You will be trained on our tools as well as the basics of insurance. Whether or not you come from the insurance sector, at Henner we will offer you a career path tailored to you, with close and ongoing support.

You will benefit from all the social advantages granted to our teams : vacation bonus, profit-sharing bonus, company savings and retirement plan with attractive employer contribution, 75% reimbursement of transportation costs, fully covered individual or family health insurance by Henner, childcare allowance, medical teleconsultations, and access to our company restaurant.

You are also guaranteed respect for your work-life balance thanks to our company agreements and a flexible work organization that allows up to 2 days of remote work per week, or even 3 days for people with disabilities, caregivers, or pregnant employees.

YOUR PROFILE

You hold a Master's degree and are fluent in English, with French being a strong advantage. You have at least five years of experience as an Account Manager or Consultant, ideally within the insurance or consulting industry. You demonstrate strong analytical, communication, and organizational skills, and you are recognized for your client‑centric and solution‑oriented mindset. Independent yet collaborative, you are comfortable managing priorities, leading projects, conducting negotiations, and working with technical insurance topics to provide high-quality, value-added advice.