Hybrid Insurance CSM: Drive Adoption & Growth

Shift Technology; Paris; Hybride; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A technology company specializing in insurance is seeking a Customer Success Manager to drive client retention and growth within the insurance sector. The ideal candidate should have over 5 years of experience in the insurance industry or in SaaS account management. This role involves onboarding new clients, communicating with insurance executives, and collaborating closely with internal teams. Fluency in French and English is required. Offering flexible remote and hybrid working options and a competitive benefits package.

Prestations

Flexible remote and hybrid working options

Competitive salary and performance-related bonus

Company equity

Learning and development opportunities

Generous PTO and paid holidays

Mental health benefits

Make A Difference Days for volunteering

Qualifications

• 5+ years of experience in the insurance industry.
• SaaS experience managing key accounts in insurance.
• French native speaker and fluent in English.

Responsabilités

• Drive retention and growth of clients based on their needs.
• Enable successful roll-out of Shift solutions.
• Maintain communication with clients about trends and opportunities.
• Collaborate with internal teams to support customers.
• Identify improvement opportunities in client strategies.
• Represent customer voice to inform sales and product decisions.

Connaissances

Interpersonal skills

Communication skills

Client relationship management

Agility in fast-paced environments

Problem-solving

Description du poste

A technology company specializing in insurance is seeking a Customer Success Manager to drive client retention and growth within the insurance sector. The ideal candidate should have over 5 years of experience in the insurance industry or in SaaS account management. This role involves onboarding new clients, communicating with insurance executives, and collaborating closely with internal teams. Fluency in French and English is required. Offering flexible remote and hybrid working options and a competitive benefits package.