Hospitality - Hotel Luggage Porter F/M/NB CDD/CDI

The Walt Disney Company; Somme-Tourbe; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading international entertainment company in France is seeking a dedicated baggage handler for their hotels at Disneyland Paris. The successful candidate will manage luggage for guests, ensuring safety and organization while enhancing visitor experiences. Applicants should possess a B driving license and have strong service skills along with fluency in French and English. This full-time position requires flexibility and the ability to carry heavy loads. Potential candidates may expect remote interviews for roles based in Marne-La-Vallée.

Prestations

Up to 6 weeks' vacation

13th month's pay after one year

Accommodation subject to availability

Meals and transportation cost reimbursement

Access to Disney+ and parks

Qualifications

• Strong sense of service and a smiling, dynamic attitude.
• Rigorous and organized personality.
• Ability to carry loads greater than 20 kg.
• Flexibility to work on weekdays and weekends.
• Good command of French (B2), English (B1), and a third European language (A2).

Responsabilités

• Join the luggage team at one of our Disney hotels with 15 to 25 employees.
• Handle luggage for guests upon arrival while ensuring safety.
• Organize luggage storage efficiently.
• Meet the needs of visitors, aiding in making their stay memorable.
• Welcome guests and transfer luggage for 4 and 5-star hotels.

Connaissances

Sense of service

Dynamic personality

Organizational skills

Good command of French (B2)

Good command of English (B1)

Knowledge of a third European language (A2)

Formation

B driving license

Description du poste

Job Description

The Disneyland Paris difference?

• A unique working environment in an international context with many opportunities,

• Continuous working hours with consecutive rest days and overtime pay,

• Up to 6 weeks' vacation per year and 3 days' fractional leave,

• 13th month's pay (after one year's seniority),

• Bank holidays with double pay (after one year's seniority),

• Accommodation close to our parks, subject to availability,

• Reimbursement of part of transportation costs (80% of the Navigo Pass), meals and other fare reductions,

• Access to the parks and the Disney+ platform,

• And a host of other benefits here: supplementary health insurance, training time, recognition programs, exclusive events, support for parenthood, company concierge service...

The 5th largest hotel cluster in France, our 7 themed hotels fully contribute to the experience of our Visitors throughout their stay at Disneyland® Paris. Category 2* to 5* all services are available: luggage storage, reception, room service, catering, swimming pools, etc. Anticipating and personalizing customer expectations, being attentive to details, everything is done to ensure the satisfaction of our visitors: service excellence is our watchword.

Your missions:

• You will be part of the luggage team at one of our Disney® hotels with 15 to 25 employees.

• Take charge of the luggage of our Visitors upon arrival in our hotels in compliance with the rules of handling and appropriate postures, to guarantee your safety.

• Organize luggage storage according to the rules of storage and organization.

• Anticipate and meet the needs of our visitors, help them organize their day and make their stay unforgettable.

• Anticipate opportunities to improve the experience of our visitors (delayed airport shuttle, visitor’s birthday, etc.). You are “the” person who will improve their stay.

• Welcome and pick up the car of our Visitors and ensure the transfer of luggage in room (only for hotels of categories 4 and 5 stars).

Your profile:

You have a strong sense of service, you are smiling (e) and dynamic.

You are a rigorous and organized person you leave no room for the unexpected.

You have held the B licence for more than 2 years.

The tasks of the baggage handler station require to be able to carry loads greater than 20 kg.

You have a good command of French (B2), English (B1) and a third European language (A2).

You are aware (e) that flexibility is necessary (work on weekdays and weekends, amplitude between 6.00 am and 2.00 am).

Additional Information

These contracts are CDD 35h from Sunday to Saturday only. Interviews will take place remotely (only) for positions based in Marne-La-Vallée.

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Segment

Disney Parks, Experiences and Products

Business

Disneyland Paris

Category

Hotel and Resorts

Job Type

Full Time

Internship Program Subtype

DLP Student Position

City

Marne la Vallee Cedex 4

State / Region / Province

77

Postal Code

77700

Country / Region

FR