French-Speaking Luxury Customer Experience Specialist

EU Best Jobs; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading customer service provider in Toulouse is seeking a dedicated professional to deliver exceptional service and support customers with a premium experience. Candidates should possess excellent French and good English communication skills, with previous experience in customer service, ideally within a luxury brand. This role offers competitive salary, health benefits, and relocation assistance to Greece, enhancing your career while living in a vibrant environment.

Prestations

Relocation support

Competitive monthly salary

Health care benefits

Full training by certified instructors

Professional growth opportunities

Free online Greek language courses

State-of-the-art working environment

Qualifications

• Previous experience in customer service ideally in a premium or luxury brand.
• Good computer literacy.
• Ability to handle sensitive cases.

Responsabilités

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Escalate cases and follow up.
• Show empathy and professionalism.
• Manage customers with a premium experience.
• Collaborate with internal teams to resolve cases.
• Consistently meet performance targets.

Connaissances

Excellent French language skills

Very good English communication skills

Strong interpersonal skills

Formation

Bachelors degree preferred

Outils

CRM systems

Description du poste

A leading customer service provider in Toulouse is seeking a dedicated professional to deliver exceptional service and support customers with a premium experience. Candidates should possess excellent French and good English communication skills, with previous experience in customer service, ideally within a luxury brand. This role offers competitive salary, health benefits, and relocation assistance to Greece, enhancing your career while living in a vibrant environment.