French-Speaking Customer Service in Lisbon (with relocation)

Velenosi&Meredith; Marseille; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A prestigious brand is seeking a Customer Service Representative to assist customers with top-tier support from sunny Lisbon. Candidates should be fluent in French and possess strong communication and problem-solving skills. The role includes handling customer interactions, providing product guidance, and ensuring satisfaction. The position offers relocation assistance, health insurance from day one, and a supportive training program. Join us and bring your passion for quality coffee to life!

Prestations

Relocation Assistance

Apartment Assistance

Health Insurance from Day 1

Qualifications

• Fluent in French with good English skills is a plus.
• Customer-focused with a proactive attitude.
• Strong communication and problem-solving skills.

Responsabilités

• Handle inbound & outbound customer interactions via phone and digital channels.
• Provide expert guidance on products, services, and sustainability efforts.
• Ensure First Contact Resolution and customer satisfaction.
• Create sales & retention opportunities through engagement.
• Act as a brand ambassador.

Connaissances

Fluent in French (C1/C2)

Strong communication skills

Problem-solving skills

Positive, proactive attitude

Ability to adapt

Description du poste

Are you a French speaker with a talent for customer service? Do you dream of working in sunny Lisbon with great perks? This is your chance to become a Customer Service Representative for a prestigious brand, helping customers with top-tier support and personalized solutions!

Whats in it for you?

• Relocation Assistance – We help you settle in!
• Apartment Assistance – Your comfort, our priority!
• Health Insurance from Day 1 – Because your well-being matters!

Salary: 988 Gross

40h per week | 8h per day | Monday to Saturday, 07:00 - 18:00

Trial Period: 1 month | Training Period: 22 working days

Your Mission

• Handle inbound & outbound customer interactions via phone and digital channels
• Provide expert guidance on products, services, and sustainability efforts
• Ensure First Contact Resolution and top‑notch customer satisfaction
• Create sales & retention opportunities through personalized engagement
• Be an ambassador for the brand, sharing your passion for quality coffee!

Who are we looking for?

• Fluent in French (C1/C2); English is a plus!
• Strong communication & problem‑solving skills
• Customer‑focused with a positive, proactive attitude
• Ability to adapt and work in a dynamic environment

Ready to start your journey with us? Apply now and bring your passion for coffee to life!