French Customer Service Representative - Relocate Abroad

Cross Border Talents; Toulon; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A customer service solutions provider is hiring a French-speaking Customer Service Representative to support clients across France, Greece, and Bulgaria. The role requires excellent communication and problem-solving skills, a customer-focused approach, and fluency in French and English. Benefits include a competitive salary, relocation support, and allowances for meals and transport.

Prestations

Competitive salary

Performance bonuses

Full relocation support

Meal and Transport Allowances

Health Insurance

Paid Leave Allowances

Training and professional development opportunities

Qualifications

• Fluency in French and English.
• Customer-focused with a positive, empathetic attitude.
• Basic computer literacy.

Responsabilités

• Provide high-quality customer service to French-speaking clients.
• Assist customers with inquiries about products and services.
• Escalate unresolved issues to appropriate departments.

Connaissances

Communication skills

Problem-solving

Customer-focused attitude

Outils

CRM systems

Description du poste

Locations : Portugal, Greece and Bulgaria.

Work Model : On-site

Required Languages : French + English

About the Role :

We are hiring a French-speaking Customer Service Representative to support an international brand in Portugal, Greece or Bulgaria! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities :

1 . Provide high-quality customer service to French-speaking clients via phone, email, and chat.

2. Assist customers with inquiries regarding products, orders, services, billing, and technical issues.

3. Escalate unresolved issues to appropriate internal departments when necessary.

Requirements :

1. Fluency in French and English.

2. Customer-focused with a positive, empathetic, and professional attitude.

3. Basic computer literacy and comfort with CRM systems or support tools.

4. Must be a valid EU citizen and willing to relocate abroad.

Benefits

1. Competitive salary and performance bonuses.

2. Full relocation support for international candidates.

3. Meal and Transport Allowances.

4. Health Insurance.

5. Paid Leave Allowances.

6. Training and professional development opportunities.