French Customer Service Representative - Relocate Abroad

Cbtalents; Paris; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A recruitment agency is hiring a Customer Service Representative to support an international brand abroad. The role involves providing excellent customer service to French-speaking clients. Candidates must be fluent in French and English and possess a positive attitude. This is not a remote job; relocation is required to work on-site in Bulgaria, Greece, or Portugal.

Prestations

Competitive monthly salary + 2 extra months

Relocation package

Health coverage

Comprehensive training

Career advancement opportunities

Free online language courses

Qualifications

• Fluency in French and English.
• Customer-focused with a positive and professional attitude.
• Basic computer literacy and comfortable with CRM systems.

Responsabilités

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments.

Connaissances

Fluency in French

Fluency in English

Customer-focused attitude

Problem-solving skills

Outils

CRM systems

Description du poste

Overview

THIS IS NOT A REMOTE JOB. IT INVOLVES RELOCATION. THERE IS NO PERMANENT ACCOMMODATION PROVIDED.

Locations: Bulgaria, Greece or Portugal.

Work Model: On-site

Required Languages: French + English

About the Role: We are hiring a French-speaking Customer Service Representative to relocate and support an international brand abroad! We are looking for individuals who excel in communication and problem-solving, and who have a strong work ethic to ensure excellent customer satisfaction.

Responsibilities

• Provide high-quality customer service to French-speaking clients via phone, email, and chat.
• Assist customers with inquiries regarding products, orders, services, billing, and technical issues.
• Escalate unresolved issues to appropriate internal departments when necessary.

Requirements

• Fluency in French and English.
• Customer-focused with a positive, empathetic, and professional attitude.
• Basic computer literacy and comfortable with CRM systems or support tools.

Benefits

• Competitive monthly salary + 2 extra months of salary per year.
• Relocation package.
• Health coverage and various employee benefits.
• Comprehensive training provided by certified trainers.
• Opportunities for professional development and career advancement.
• Special events and corporate social responsibility initiatives.
• Free online language courses.