French Customer Advisor (Remote) – Growth & Training

Foundever; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A global leader in customer experience is seeking a Customer Service specialist fluent in French with good English communication skills. You will respond to customer inquiries, maintain full product knowledge, and log calls accurately. Ideal candidates will have prior customer service experience and excellent communication skills. The position offers competitive wages, private healthcare, and a multicultural environment for career growth.

Prestations

Competitive wages

Private healthcare insurance

Paid professional training

Monthly performance-based bonuses

Continuous learning opportunities

International environment events

Qualifications

• Previous experience in Customer Service preferred.
• Calm, cool, and level-headed attitude in every situation.
• Proactive approach and willingness to work on own initiative.
• Ability to work under pressure to achieve deadlines.

Responsabilités

• Respond efficiently to customer enquiries within timescales.
• Develop full technical knowledge of client’s products.
• Log all calls accurately as per procedures.
• Maintain and update job-related administrative forms.

Connaissances

Proficient level of French (C1)

Intermediate level of English (B1)

Impeccable communication skills

Excellent self-organizing skills

Ability to adapt to changing environments

Outils

Microsoft Office Pack (Word, Excel)

Description du poste

A global leader in customer experience is seeking a Customer Service specialist fluent in French with good English communication skills. You will respond to customer inquiries, maintain full product knowledge, and log calls accurately. Ideal candidates will have prior customer service experience and excellent communication skills. The position offers competitive wages, private healthcare, and a multicultural environment for career growth.