Field Service Engineer F/H

Medtronic; France; À distance; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading medical technology company is seeking a Field Service Specialist based in France. You will be responsible for providing field service for Cardiac Ablation Solutions. The ideal candidate has 5 years of experience in field engineering maintenance, preferably in medical devices, and bilingual capabilities in English and French. This role involves extensive travel and a commitment to delivering high-quality service and training for clinical teams.

Prestations

Competitive salary

Flexible benefits package

Qualifications

• 5 years’ experience in field engineering maintenance, preferably in medical devices.
• Ability to troubleshoot and diagnose medical equipment.

Responsabilités

• Perform site assessments, installations, and maintenance for Affera equipment.
• Maintain technical records according to regulatory requirements.
• Contribute to the development of service documentation and training.

Connaissances

Expertise in field engineering

Troubleshooting skills

Bilingual (English and French)

Strong customer relation skills

Description du poste

Overview

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

In this exciting role as a Field Service Specialist, you will have responsibility to provide field service for Cardiac Ablation Solutions (CAS) ablation business. The right candidate will possess a mix of technical, leadership, and customer relation skills in the support of service and repair strategies for CAS capital equipment portfolio. The candidate must be driven to succeed and willing to invest the time necessary to deliver world class service and development of a new product for the CAS business. This candidate will be field based and ideally in France.

Cardiac Ablation Solutions (CAS) provides a broad suite of electrophysiology solutions intended to disrupt and lead the market in cardiac mapping and ablation technologies for arrhythmia management. These clinical and economical solutions will enable clinicians to treat patients with safer, faster, easier and with more predictable procedure times and outcomes.

Responsibilities

• Perform site assessments, installations, inspections, verifications, corrective and preventive maintenance to ensure successful implementations of Affera equipment.
• Maintain and submit technical records as per regulatory requirements.
• Input to technical knowledge base and dissemination of knowledge of our products to Sales and Clinical teams.
• Input to service processes to ensure continual improvement and evolution of the Field Service organization. This includes the development and maintenance of Service documentation and procedures.
• Participate in the development and delivery of technical training to our distributors, partners, agents and technically qualified representatives of customer base.
• Facilitate the smooth transfer of new products into commercial launch by participating in all stages of the design transfer into commercial production.

Required Knowledge and Experience

• 5 years’ experience in field engineering maintenance in medical devices, aerospace, or other highly regulated environments. (medical devices desirable)
• Ability to troubleshoot problems and technically diagnose medical equipment.
• Flexibility to travel frequently – the majority of the role will be traveling.
• A strong working knowledge in English and French.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package. A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

About Medtronic

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people. We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

Learn more about our business, mission, and our commitment to diversity here