Digital Workplace & IT Tools Trainee F / H

AFI KLM E&M; Île-de-France; À distance; EUR 20 000 - 40 000; Plein temps

Résumé du poste

Une entreprise de transport aérien recherche un(e) stagiaire pour aider au déploiement d'outils de communication numériques, notamment un nouvel outil d'emailing et un hub de connaissance SharePoint. Ce stage offre une expérience pratique en marketing digital, gestion de bases de données, et collaboration au sein d'une organisation mondiale.

Prestations

Expérience pratique dans un environnement international

Opportunités d'apprentissage

Qualifications

• Étudiant(e) avec un intérêt pour les outils de communication numériques.
• Compétences en gestion de base de données et en qualité des données souhaitées.
• Souci du détail et capacité à travailler en équipe.

Responsabilités

• Supporter l'implémentation de la nouvelle solution d'emailing.
• Gérer et structurer la base de données client.
• Contribuer à la conception de l'architecture de site SharePoint.

Description du poste

Description de la mission

Key Responsibilities

• Emailing Tool Rollout & Database Management
  • Support the implementation of the new emailing solution across the organization.
  • Manage and structure the customer / contact database (imports, segmentation, updates).
  • Ensure data quality.
  • Create and maintain a set of reusable email templates (newsletters, announcements, campaigns).
  • Document processes and provide user guidelines to ensure adoption across teams.
  • Conduct user testing, monitor performance, and gather feedback for improvements.
• SharePoint Development
  • Contribute to the design of the SharePoint site architecture (structure, navigation, permissions).
  • Assist in the implementation and configuration of SharePoint to serve as a central knowledge hub.
  • Develop pages, libraries, and content templates for easy team adoption.
  • Support change management by providing training materials and short user guides.
  • Continuously update and improve the platform based on user needs.

What You’ll Gain

• Practical experience in deploying digital communication tools within a global organization.
• Skills in email marketing platforms, database management, segmentation, and compliance.
• Hands-on knowledge of SharePoint architecture, design, and implementation.
• Exposure to cross-functional teamwork (Marketing, IT, Communications).
• Experience in change management and user adoption strategies.

Profil recherché

Join the Air France KLM Cargo Marketing department as a trainee and play a key role in deploying our new emailing tool and designing a SharePoint knowledge hub. This internship offers hands-on experience with digital communication platforms, database management, and collaboration tools, while working closely with both Marketing and IT teams. A great opportunity for a tech-savvy student eager to develop skills in digital platforms, data quality, and user adoption strategies within a global organization.