Dealer

Golden Entertainment; France; Sur place; EUR 20 000 - 40 000; Plein temps

Résumé du poste

A leading entertainment company is looking for a Dealer to provide excellent customer service while dealing table games such as blackjack, roulette, and poker. The ideal candidate will have customer service experience, strong math skills, and the ability to interact with guests courteously. This role requires compliance with gaming laws and internal controls. Join a dynamic team providing exceptional guest experiences in a vibrant environment.

Qualifications

• At least three months of experience dealing with multiple games.
• Previous experience working in a team or group environment.
• Ability to interact with guests professionally and courteously.

Responsabilités

• Provide excellent customer service at the tables.
• Deal assigned games with efficiency and professionalism.
• Ensure compliance with gaming laws and internal controls.

Connaissances

Customer service

Math skills

Game dealing

Communication

Formation

High school diploma or equivalent

Description du poste

Pahrump Nugget, Gold Town & Lakeside (Pahrump, NV)

Description:

Summary:

As a Dealer, you are responsible for providing excellent customer service, maintain a positive atmosphere at the tables while dealing assigned games to include but not limit to blackjack, roulette, and poker within the casino.

Essential Functions and Responsibilities:

• Greet players and maintain a friendly, courteous, pleasant attitude
• Deal respective live table games with efficiency, proficiency, and professionalism, while providing great guest service
• Offer to explain the games to inquiring customers and novices
• Provide accurate game protection and security to the game and all players
• Ensure that all fill and credit slips and other documents presented are accurate and complete
• Maintain confidentiality regarding customers, team members, promotional ideas and business plans
• Notify supervisor of any irregularities in the game, including play, possible gaming violations, personnel or operational problems
• Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, as they apply to the position
• Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company’s guest service culture standards
• Perform other duties as assigned

Requirements:

Qualifications

• At least three months of experience dealing with multiple games or an equivalent combination of education and experience
• Previous experience working in a team or group environment
• Ability to manipulate cards, dice, chips, and gaming devices such as roulette wheels and craps sticks
• Able to accurately perform basic math skills
• Ability to interact with guests professionally and courteously at all times
• Must be at least 21 years of age
• High school diploma or equivalent preferred
• Ability to effectively communicate in English, both written and verbal
• Obtain and maintain all work cards as required by the company
• Verify right to work in the United States

Work Cards

• Gaming

Physical Requirements

• Frequently push, pull, lift and/or carry up to 10 lbs. at floor, knee, chest and waist levels
• Frequently walk bend, reach, twist, squat, and kneel
• Constant standing throughout the shift
• Ability to communicate using in-person speech, radios, and telephone
• Ability to hear, understand, and distinguish speech and/or other sound in person
• Constant use of hearing and vision, distinguish between shades of color and use tools or equipment requiring a high degree of dexterity
• Occasionally move throughout the property
• Ability to ascend and descent stairs

Work Environment Potential Conditions

• Bright flashing lights
• Extreme hot & cold temperatures
• Exposure to dust, fumes and/or gases

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice. Must be able to perform the essential functions of the position with or without reasonable accommodation.