Customer Support Specialist French Speaker

Cross Border Talents; Paris; Sur place; EUR 20 000 - 30 000; Plein temps

Résumé du poste

A customer service company is seeking motivated individuals to join their team in Lisbon, offering a full-time role supported by a relocation package. Responsibilities include assisting customers in French, resolving inquiries, and collaborating with internal teams to ensure satisfaction. Candidates must be fluent in French and have a good command of English. Enjoy living and working in a vibrant international environment.

Prestations

Relocation package

Flight reimbursement after 6 months

Shared accommodation

Daily meal allowance

Monthly transport support

Health insurance from day 1

Qualifications

• Fluent in French (C2) and good command of English (B2).
• Ability to resolve customer issues and guide users professionally.

Responsabilités

• Assist customers via phone, email, and chat in French.
• Handle inquiries and resolve issues professionally.
• Work with internal teams for a smooth experience.

Connaissances

Strong communication skills

Professionalism

Empathy

Description du poste

On-site in Lisbon (Relocation Package Included)

Are you ready for your next career step under the Portuguese sun?

We're hiring motivated individuals with strong communication skills to join our on-site customer service team in Lisbon . This full-time opportunity comes with a relocation package included , making your transition smooth and supported from day one.

In this role, you will support customers and help deliver high-quality service in a dynamic and international environment.

Your Responsibilities

• Assist customers via phone, email, and chat in French
• Handle inquiries with professionalism and empathy
• Resolve issues and guide users with provided solutions
• Work with internal teams to ensure a smooth customer experience

Language Requirements

French : C2

English : B2

Work Schedule

Monday to Saturday (including bank holidays)

08 : 00 AM 06 : 00 PM (Portuguese time)

Days off : Sunday + 1 rotational day per week

What We Offer

Relocation Package (for candidates moving from outside Portugal) :

Flight reimbursement up to 400 after 6 months of employment (economy class)

Room in a shared apartment for up to 12 months (rent 280 / month, all bills included and directly deducted from salary)

Daily meal allowance provided to support your lunch expenses

Monthly transport support to make your commute easier

Health Insurance : Available from day 1 (with a small monthly contribution); fully covered after 6 months of employment

Join our growing team in Lisbon and enjoy a career where professional development meets the lifestyle of Southern Europe.

Apply now to begin your new journey in Portugal!