Customer Service Specialist with Danish for SAS Airlines (relocation to Warsaw, Poland)

Concentrix; Lille; Sur place; EUR 25 000 - 35 000; Plein temps

Résumé du poste

A global customer service provider is seeking Customer Support Specialists fluent in Danish and English to join their team in Lille. You will provide exceptional support through various channels, advising clients on products and travel-related issues. Candidates with a positive attitude, strong communication skills, and a passion for customer service are encouraged to apply. This role includes competitive salary and great opportunities for growth and professional development.

Prestations

Competitive salary

Private medical healthcare

Up to 26 paid leave days

Access to Multisport card

Qualifications

• Proficiency in Danish and English, both written and spoken (C1 level preferred).
• Positive attitude and a love for communicating with customers.
• Experience in customer service and familiarity with CRM tools is a plus.

Responsabilités

• Provide exceptional support in Danish and English through chats, emails, and calls.
• Advise clients on flights, products, prices, and services.
• Identify client needs and proactively suggest solutions.
• Assist customers with travel-related issues.

Connaissances

Proficiency in Danish

Proficiency in English

Customer service experience

Communication skills

Description du poste

Join Concentrix in Warsaw!

Concentrix is on a remarkable growth journey, expanding rapidly across the Nordic market. We are looking for Danish & English-speaking Customer Support Specialists to join our SAS team. This is your chance to make an impact, elevate your career, and be part of something big!

Location

This role is based in our vibrant office at Aleja Solidarności 171, Warsaw, Poland. We know moving abroad can be challenging, so we offer top-notch relocation support to help you settle in smoothly.

Who Can Apply?

This is a mid-level position, but we welcome applicants with little or no experience. We believe in giving everyone a chance to shine!

What You’ll Do

• Provide exceptional support in Danish and English through chats, emails, and calls.
• Advise clients and partners on flights, products, prices, fares, and services, playing a key role in our client’s success.
• Identify client needs and proactively suggest solutions.
• Assist customers with travel-related issues.

What We Need

• Proficiency in Danish and English, both written and spoken (C1 level preferred, but personality and skills can make a difference!).
• A positive attitude and a love for communicating with customers and colleagues.
• Experience in customer service and CRM tools is a plus, but not a must.

Why Concentrix? Why Warsaw?

• A competitive salary that exceeds the Polish average, ensuring a comfortable life in Poland.
• Private medical healthcare for your peace of mind.
• Work in a dynamic, international environment.
• Enjoy up to 26 paid leave days, plus many national holidays.
• Access to a Multisport card for discounted gym, sauna, and spa memberships.
• A modern office in the heart of Warsaw.
• Opportunities for career growth and professional development, because we invest in your future!

Start Your Career with Concentrix Today!