Customer Advisor in Athens | For French Speakers | Work & Live Greece

Cross Border Talents; Saint-Étienne; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

An international recruitment firm is seeking a French Customer Advisor in Athens who will be the first point of contact for customers. Responsibilities include answering questions, resolving issues, and maintaining high customer satisfaction. Ideal candidates are fluent in French, have a B2 level of English, and possess strong communication skills. This role offers competitive salary, performance bonuses, and comprehensive relocation support, including accommodation and travel expenses.

Prestations

Performance-based bonus

Paid travel expenses to Greece

14 days of hotel accommodation

Ongoing relocation support

Private health care coverage

12-month renewable contract

Qualifications

• Experience in customer service, retail, hospitality, or tech support is a plus.
• Adaptable to rotating shifts and dynamic environments.

Responsabilités

• Support customers by phone, chat, or email in French.
• Solve technical or general issues using documentation.
• Document all interactions and maintain customer satisfaction KPIs.

Connaissances

Fluent in French

B2 English

Excellent communication skills

Empathy

Active listening skills

Description du poste

Overview

Relocation Package Included + Paid Accommodation + Performance Bonuses

Join the Movement That's Reshaping Global Careers

Think sunlit streets, sea views from your morning coffee spot, and a city where ancient history meets fast-paced global business. In Athens, your French skills become more than just a language they're your passport to a new lifestyle, a buzzing international career, and a workplace that values energy, ambition, and fresh perspectives. Step into one of the most respected BPO leaders in Europe and make every workday feel like a win.

What You'll Be Doing

Your Role as a French Customer Advisor

You'll be the first point of contact between customers and a world-renowned brand, making sure their questions are answered, their issues resolved, and their day made better.

Your Core Tasks:

• Support customers by phone, chat, or email in French
• Solve technical or general issues using documentation and training tools
• Represent the brand with clarity, care, and professionalism
• Recommend solutions and educate users where possible
• Document all interactions and maintain customer satisfaction KPIs

What We’re Looking For

What Were Looking For The Right Fit Matters

We're not asking for miracles just solid skills, a team spirit, and a positive attitude.

Must-Have Skills:

• Fluent in French
• At least B2 English (for internal communication)
• Confidence using a computer and navigating support tools
• Excellent communication, empathy, and active listening skills

Nice-to-Haves:

• Previous experience in customer service, retail, hospitality, or tech support
• Adaptability to rotating shifts and dynamic environments
• Interest in tech or digital products

What's in It for You

We offer more than just a paycheck this is a relocation-supported experience with growth potential.

Compensation & Benefits:

• Competitive salary + performance-based bonus
• Paid travel expenses to Greece
• 14 days of hotel accommodation upon arrival
• Ongoing relocation support and assistance in finding permanent housing (no agency fees!)
• Private health care coverage
• Long-term 12-month renewable contract
• 40-hour work week (8h/day, 5 days/week)

What Makes This Job Special

We're not just looking for another agent. We want someone who:

• Enjoys helping others

• Values multicultural teamwork

• Wants to grow in an international setting

Ready to Start a New Chapter in Athens?

If this sounds like your kind of adventure, don't wait. Apply today and let's get your journey started language, lifestyle, and a leap forward in your career all in one.