Content Moderator / Customer Service Specialist - Portugal

Velenosi&Meredith; Toulon; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A Digital Operations Company is seeking a Content Moderator / Customer Service Specialist fluent in French and confident in English. This full-time role is based in Portugal, ideal for EU citizens. Responsibilities include moderating content, assisting users, and ensuring a respectful online environment. Applicants should possess strong communication skills and attention to detail. A relocation package and welcome bonus of €3000 are included. Join our diverse team and advance your career in a dynamic setting.

Prestations

Welcome bonus of 3000 EUR

Relocation support

Qualifications

• Fluent in French (C2) and confident in English (B2).
• Experience in customer service, moderation, or digital platforms is a plus.
• Organized, detail-oriented, and emotionally resilient.

Responsabilités

• Moderate content in accordance with platform standards.
• Respond to customer inquiries via email, chat, or ticketing systems.
• Escalate sensitive issues through the right channels.
• Maintain a secure and respectful user environment.
• Accurately document moderation actions.

Connaissances

Native or C2-level French

Strong English communication

Customer service experience

Description du poste

Overview

Were Hiring : Content Moderator / Customer Service Specialist (French & English) - Portugal

Are you fluent in French and confident in English Join our international team in Lisbon or Porto Portugal and help ensure a safe and respectful online environment. Youll moderate content support users and contribute to a platform that values integrity and community. This is a full-time on-site role ideal for EU citizens ready for a meaningful career in a dynamic and multicultural setting.

Location

Lisbon or Porto Portugal (On-site)

EU Passport required

Languages

French (C2 / native) English (B2)

Contract Type

Full-time

Schedule

Rotational shifts including weekends

Relocation package provided

What Youll Be Doing

Moderate user content in accordance with platform standards

Respond to customer inquiries via email chat or ticketing systems

Escalate sensitive or complex issues through the right channels

Maintain a secure and respectful user environment

Accurately document all cases and moderation actions

Ideal Profile

Native or C2-level French with strong English communication

EU citizenship or valid EU passport (required)

Organized emotionally resilient and detail-oriented

Experience in customer service moderation or digital platforms is a plus

Ethical professional and a team player

What We Offer

• Welcome bonus of 3000 EUR

Relocation support (travel accommodation assistance)

Full paid training and onboarding

Diverse inclusive team in vibrant Lisbon or Porto

Modern office with supportive leadership and development opportunities

Long-term career prospects in digital operations and customer care

Be part of a team that makes a real impact onlinewhile enjoying life in sunny Portugal.

Apply now and take the next step in your international career!

Contact

Key Skills

Design Engineering,Baan,Customer Service,Fund Management,ABAP,Elevator

Employment Type

Full Time

Experience

years

Vacancy

1