Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; À distance; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A leading travel agency is seeking Client Journey Coordinators to support clients throughout the travel planning process. This fully remote role offers flexibility and the chance to help others while coordinating travel experiences. Ideal candidates are detail-oriented, enjoy communication, and can work on a flexible schedule. You'll provide accurate information, organize itineraries, and maintain professional interactions with clients, ensuring memorable travel experiences.

Prestations

Flexible schedule

Access to industry tools and training

Travel-related benefits

Qualifications

• Detail-oriented and customer-focused.
• Enjoy helping others and communicating with clients.
• Ability to work remotely with a flexible schedule.

Responsabilités

• Communicate with clients to understand travel preferences and goals.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Utilize booking and client management systems.
• Maintain timely and professional communication.

Description du poste

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment