Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A travel coordination service is seeking Client Journey Coordinators to support clients through the travel planning process. In this remote role, you will provide personalized service, coordinate itineraries, and maintain professional communication. Ideal candidates are detail-oriented, enjoy helping others, and can manage multiple tasks. Flexible scheduling and professional development opportunities are included in this supportive team environment.

Prestations

Fully remote work environment

Flexible schedule

Access to industry tools and training

Opportunities for professional development

Travel-related benefits

Qualifications

• Strong organizational skills to manage travel itineraries.
• Ability to understand client preferences and goals.
• Willingness to work in a fully remote environment.

Responsabilités

• Communicate with clients to understand travel preferences.
• Provide accurate destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.

Connaissances

Detail-oriented

Effective communication

Customer service

Outils

Booking systems

Client management systems

Description du poste

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment