Client Experience & Journey Coordinator/Remote

Effortless travel solutions ETS; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

A travel solutions company is seeking detail-oriented Client Journey Coordinators to support clients throughout the travel planning process. Responsibilities include communicating with clients to understand their preferences, providing accurate destination information, and coordinating itineraries. This fully remote position offers flexible scheduling and access to industry tools and training. Ideal candidates are customer-focused individuals who enjoy helping others and working in a collaborative team environment.

Prestations

Flexible schedule

Access to industry tools and training

Professional development opportunities

Travel-related benefits

Qualifications

• Detail-oriented and customer-focused individual.
• Strong communication skills to assist clients.
• Ability to work flexible hours in a remote setting.

Responsabilités

• Communicate with clients to understand their travel preferences.
• Provide destination information and tailored recommendations.
• Coordinate and organize travel itineraries.
• Assist clients before, during, and after travel as needed.
• Utilize booking and client management systems.
• Maintain timely and professional communication.

Connaissances

Customer service skills

Effective communication

Detail-oriented

Remote work adaptability

Description du poste

We are seeking detail-oriented and customer-focused individuals to join our team as Client Journey Coordinators. In this role, you will support clients throughout the travel planning process by providing information, coordination, and personalized service to ensure smooth and memorable experiences.

This position is ideal for individuals who enjoy helping others, communicating with clients, and working remotely with flexible scheduling.

Key Responsibilities:

• Communicate with clients to understand travel preferences and goals
• Provide accurate destination information and tailored recommendations
• Coordinate and organize travel itineraries
• Assist clients before, during, and after travel as needed
• Utilize booking and client management systems (training provided)
• Maintain timely and professional communication

What We Offer:

• Fully remote work environment
• Flexible schedule
• Access to industry tools and training
• Opportunities for professional development
• Travel-related benefits and perks (details discussed during onboarding)
• Supportive and collaborative team environment