Client Advisor Full-Time (Maternity Cover) F/M - Oslo

Moncler Group; Paris; Sur place; EUR 40 000 - 60 000; Plein temps

Résumé du poste

A luxury fashion brand is seeking a Full-Time Client Advisor for their Paris boutique. The ideal candidate has a sales background, ideally within the luxury fashion sector, and is passionate about client service. Responsibilities include delivering exceptional customer experiences and achieving sales targets while ensuring adherence to company standards. Fluency in English and Norwegian is required. Join a team that values diversity and is committed to creating an inclusive environment.

Qualifications

• Previous experience in sales roles, especially in luxury fashion.
• Strong passion for retail and client service.
• Ability to work in a fast-paced environment.

Responsabilités

• Provide exceptional customer service during all sales phases.
• Create long-lasting relationships with clients.
• Ensure compliance with company policies and visual standards.

Connaissances

Sales experience

Strong communication skills

Passion for retail and luxury fashion

Fluency in English and Norwegian

Description du poste

Overview

MONCLER is currently looking for a Full-Time fixed term (until mid-August 2026) Client Advisor to join our Oslo boutique.

Our Client Advisors, with impeccable presentation and a natural elegance will guide each single client across the brand’s values and heritage, gaining a strong understanding of the client and their needs, by building a profitable, long-lasting relationship.

The Client Advisor, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.

Your Impact

Responsibilities and tasks:

• Provides the best service, taking care of all phases of the selling ceremony: welcoming, understanding customer’s needs, providing support while trying the products on, cross‑selling, orienting customers to other department if necessary;
• Ensures a unique client experience, creating a long‑lasting relationship, taking care of all phases of the selling ceremony, after sales and clienteling activities, providing a warm and welcoming environment;
• Achieves excellent selling performances and results;
• Implements and maintains company’s visual standards in store, collaborating with the Visual Merchandising team, ensuring replenishment and stock management;
• Actively cooperates during preparation and execution of inventories, product replenishment and stock activities;
• Ensures that company policies, procedures and standards are adhered to at all times.
• Works with the team effectively and enthusiastically, conveying energy and motivation, whilst being a reliable partner.

Qualifications

Requirements:

• Previous experience in sales roles; experience in structured fashion luxury/retail companies is a plus;
• Passion for retail, client service and luxury fashion;
• Excellent understanding of the luxury sector and product sensitivity;
• Strong communication skills;
• Willingness evolve in the organisation;
• Fluency & sophistication in English and Norwegian, another language is a plus;
• Digitally aware and open to new ways of working;
• Ability to work in a fast‑paced, changing environment

Moncler Group is an equal opportunity employer, which means we do not discriminate on the basis of ethnic origin, skin colour, religion, civil status, age, nationality, ancestry, any form of disability or neurodivergence, medical condition, gender, gender identity or expression, sexual orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.