Associate Director Commercial Business Operations, Analytics and Systems

Regeneron Pharmaceuticals, Inc; Paris; Sur place; EUR 80 000 - 100 000; Plein temps

Résumé du poste

A leading pharmaceutical company is seeking a Senior Business Partner in Paris to enhance customer engagement and drive sales force effectiveness. The role involves leading analytics, managing commercial platforms, and executing CRM strategies. The ideal candidate has 8–12 years of experience in Commercial Operations, strong technical CRM knowledge, and excellent communication skills.

Qualifications

• 8–12 years of experience in Commercial Operations or Business Transformation within the pharmaceutical industry.
• Proven track record in managing international roll-outs of commercial tools across diverse markets.
• Strong technical knowledge of CRM systems and digital engagement platforms.

Responsabilités

• Lead analytics and reporting efforts across diverse markets.
• Manage the incentive platform in collaboration with operations leads.
• Define and execute CRM strategies aligned with Commercial Operations initiatives.

Connaissances

CRM strategy

Analytics standardization

Commercial technology adoption

Project leadership

Stakeholder management

Formation

Bachelor’s degree in Business, Life Sciences, or related field

Outils

Tableau

Power BI

Veeva

Salesforce Health Cloud

Description du poste

Overview

At Regeneron, we’re committed to enhancing customer engagement, driving sales force effectiveness, and elevating commercial performance across International Immunology. As a Senior Business Partner, you’ll play a pivotal role in shaping our commercial insights and analytics strategy, leading cross-functional initiatives, and implementing innovative solutions that empower our teams and deliver meaningful impact. Join us to make a difference through your expertise in CRM strategy, analytics standardisation, and commercial technology adoption.

This role in a typical day will involve:

• Lead analytics and reporting efforts across diverse markets, ensuring actionable insights and data-driven decision-making.
• Standardise field force analytics and reporting frameworks using tools like Tableau and Power BI.
• Manage the incentive platform in collaboration with our partners and country Commercial Operations leads.
• Support forecasting and develop robust business cases for international expansions and product launches.
• Define and execute CRM strategies aligned with broader Commercial Operations and Go-to-Market initiatives.
• Oversee the end-to-end roll-out of new commercial platforms, ensuring seamless adoption and measurable impact.
• Collaborate with data and insights teams to monitor platform usage and refine commercial processes.
• Develop governance models to ensure compliance with local laws and regulations across field teams.
• Partner with IT, commercialisation managers, and global marketing teams to drive omnichannel strategies and innovative customer engagement.
• Stay ahead of industry trends to shape the tech roadmap and foster excellence.

This role may be for you if you:

• Have 8–12 years of experience in Commercial Operations, Sales Operations, or Business Transformation within the pharmaceutical or life sciences industry.
• Are passionate about driving adoption and business value from CRM systems like Veeva or Salesforce Health Cloud.
• Have a proven track record in managing international roll-outs of commercial tools across diverse markets.
• Thrive on translating business needs into functional requirements and collaborating with technical teams.
• Excel in project leadership, stakeholder management, and change management.
• Are strategic, innovative, and committed to operational excellence.
• Have strong communication skills and can influence senior stakeholders across functions and geographies.

To be considered you’ll have:

• A Bachelor’s degree in Business, Life Sciences, or a related field (an advanced degree like an MBA is a plus).
• Proven expertise in commercial operating models, field operations, and business processes.
• Strong technical knowledge of CRM systems and digital engagement platforms.
• Experience working across multiple markets with varying levels of maturity.

Ready to make an impact?