Account Manager for a leading SaaS company

Shanghai BSF Human Resources Co., Ltd; Paris; À distance; EUR 50 000 - 70 000; Plein temps

Résumé du poste

A leading global AI-driven software company is seeking an Account Manager to oversee order fulfillment, managing client relationships from order processing to delivery. The ideal candidate must be fluent in English and French, with a background in Business or Computer Science and at least 3 years in B2B account management, preferably in the SaaS or beauty sectors. This position offers remote work flexibility and a dynamic team atmosphere.

Prestations

Remote Work

Global Team Atmosphere

Positive Workplace Culture

Qualifications

• 3+ years B2B account management experience, ideally in SaaS, hardware, or beauty industries.
• Candidates with Computer Science major, software development, or coding experience are preferred.

Responsabilités

• Manage client orders by coordinating with Supply Chain, Logistics, and Finance.
• Collaborate cross-functionally with BD, Sales, and internal teams.
• Foster client relationships through regular check-ins and upselling.
• Meet profitability targets and analyze order data.

Connaissances

Fluent in English

Fluent in French

Strong communication skills

Stakeholder management

Data-driven decision-making

Risk management skills

Formation

Bachelor's degree or higher in Business, Marketing, Computer Science, or related fields

Description du poste

Job brief

Our client is a leading global AI-driven software platform that specializes in providing customized SaaS and app development solutions. With a focus on leveraging AI technology to drive continuous growth, our client is dedicated to delivering innovative solutions for their diverse clientele.

Position Highlights :

• Remote Work : Enjoy the flexibility of working from home.
• Global Team Atmosphere : Collaborate with a dynamic team from around the world.
• Positive Workplace Culture : Experience a friendly and relaxed coworker environment.

As an account manager, you will oversee end-to-end order fulfillment for clients, working closely with BD, Sales, and internal teams to ensure smooth post-contract execution from order processing and payment follow-up to delivery coordination. Drive client order profitability while nurturing long-term relationships to maximize repeat business and revenue growth.

Responsibilities

• Manage client orders by coordinating with Supply Chain, Logistics, and Finance; monitor payments and resolve order issues to ensure client satisfaction.
• Collaborate cross-functionally with BD, Sales, and internal teams to align delivery and client needs.
• Foster client relationships through regular check-ins, upselling, feedback gathering, and advocating client-driven improvements.
• Meet profitability targets, control payment risks, and analyze order data to increase account value.

Requirements

• Fluent in English and French (written / spoken); Chinese proficiency a plus; German / Italian advantageous.
• Bachelors degree or higher in Business, Marketing, Computer Science, or related fields.
• 3+ years B2B account management experience, ideally in SaaS, hardware, or beauty industries (skincare, medical aesthetics, salons / spas).
• Strong communication, stakeholder management, data-driven decision-making, and risk management skills.
• Candidates with Computer Science major, software development, or coding experience are preferred.