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CONSULTOR / A FUNCIONAL DYNAMICS
KA Resources Recruitment SL
Senior Technical Account Manager — Italian (Remote, Enterprise)
Resumo da oferta
A leading communications technology company is seeking a Staff Technical Account Manager fluent in Italian and English, to support Personalized customers in a remote role based in Spain. You will address complex technical issues, ensuring customer satisfaction while collaborating with internal product teams. Ideal candidates will have over 8 years in technical support engineering and experience with large enterprise customers. Competitive pay and generous benefits are offered.
Serviços
Qualificações
- 8+ years of experience in Technical Support or related roles.
- Ability to communicate technical concepts effectively.
- Understanding of RESTful technology and cloud solutions.
- Experience with large enterprise customers.
Responsabilidades
- Serve as the point of contact for Personalized accounts.
- Resolve complex technical issues for enterprise customers.
- Coordinate escalated customer issues effectively.
- Collaborate with internal teams to enhance customer experiences.
Conhecimentos
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.