An international customer service provider is seeking a Customer Support specialist to join their remote team. In this position, you will communicate with customers via phone, chat, and email, ensuring high satisfaction and maintaining professionalism. The ideal candidate must be fluent in Spanish and possess excellent communication skills. This role includes generous benefits like relocation support and competitive pay.
Prestations
Relocation support including flight and accommodation
Competitive salary package
Health care benefits
Training and career development
Community activities and discounts
Qualifications
Fluent in Spanish, both written and spoken.
Minimum level B2 in English.
Excellent communication and problem-solving skills.
Responsabilités
Communicate with customers via phone, chat, and email.
Track and manage cases for timely resolution.
Maintain high customer satisfaction and professionalism.
Connaissances
Fluent Spanish
Good English skills (B2)
Excellent communication
Problem-solving abilities
Basic computer skills
Team spirit
Adaptability
Proactive mindset
Description du poste
An international customer service provider is seeking a Customer Support specialist to join their remote team. In this position, you will communicate with customers via phone, chat, and email, ensuring high satisfaction and maintaining professionalism. The ideal candidate must be fluent in Spanish and possess excellent communication skills. This role includes generous benefits like relocation support and competitive pay.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.