Travel Agent in Barcelona (German Speaker)

Blu Selection; Barcelona; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

Join a fast-growing multinational company in Barcelona as a Travel Agent, where your passion for travel will help create unforgettable experiences for clients. In this dynamic role, you'll manage bookings, assist customers from around the world, and ensure exceptional service. You'll thrive in an international environment, surrounded by a diverse culture and beautiful Mediterranean lifestyle. This is a fantastic opportunity to grow your career while enjoying the vibrant atmosphere of Barcelona. If you're enthusiastic about the travel industry and ready for a new adventure, this role is perfect for you!

Servicios

Free health insurance after 6 months

Competitive salary

Great growth opportunities

International work environment

Formación

• Native German speaker with good English skills required.
• Strong customer service and communication abilities are essential.

Responsabilidades

• Manage bookings, assist clients with inquiries, and ensure high customer service.
• Support teammates and participate in company events and projects.

Conocimientos

German (native level)

English (good level)

Customer service knowledge

Communication skills

Proactive work ethic

Intercultural communication

Educación

Valid Spanish work permit

Descripción del empleo

Do you have a passion for the travel and tourism industry?
Do you like travelling when everything goes the way it should?

You can have an impact on making travellers' journeys a success!

Do you want to work for a worldwide known Travel Agency?

We are looking for dynamic people like you who are open to a new experience abroad!

Your responsibilities and impact as a Travel Agent will be:

• Booking management (altering, cancelling or creating new reservations)

• Assisting clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending to potential requests

• Managing the reservations back-office (ticket issuing, modification and cancellation of reservations)

• Replying to emails and messages from customers all over the world in English and your native language.

• Most importantly, always ensuring a high level of customer service.

• Regular involvement with company events, team meetings, and projects.

• Supporting your teammates and colleagues with peer-to-peer learning and constructive feedback to encourage a positive working environment.

Skills, qualifications and interests you need to succeed in this role:

• A native level of German and a good level of English

• Enthusiasm about the travelling and tourism industry

• Knowledge of the value and impact that a good customer experience can create

• Being an attentive listener, comfortable and skilled at communicating with people

• Being energetic, innovative and working proactively at a fast pace

• Excitement about intercultural communication and the expatriate lifestyle

• Living in or willing to relocate to Barcelona for an international career and life experience

• Having a valid Spanish work permit (required).

What’s in it for you:

• A full-time job, 39h/week with rotative shifts

• Competitive Salary

• Great growing opportunities

• Work in an international environment in a multinational company in Barcelona

• Free health insurance if interested from 6 months onwards

Your Future Company:
This fast-growing multinational company has more than 50,000 employees helping over 500 globally acknowledged brands to provide a first-rate customer service experience. Combining technology with a human touch, they have achieved worldwide presence and credibility in the outsourcing scene. They are welcoming new talents to join them in their office in Barcelona.

What should you expect from living in Barcelona?
- The unique experience of an international and diverse culture
- A beautiful beach city surrounded by both coastal towns and mountains
- Delightful gastronomic experiences of Spanish, Catalan and World cuisines
- Quite a dynamic and active urban life where it is difficult to get bored
- Sunny days, Mediterranean weather and a relaxed lifestyle
- An attractive startup and innovation hub with exciting opportunities