Technical Operations Specialist

dLocal; España; A distancia; EUR 45.000 - 60.000; Jornada completa

Descripción de la vacante

A leading fintech company is seeking a Technical Operations Specialist to ensure the reliability and performance of its global payments infrastructure. The role involves data analysis, automation, and collaborating with teams to drive operational improvements. Candidates should have 7+ years of experience in similar roles, strong SQL skills, and proficiency in Python or JavaScript. This position offers remote work, flexible schedules, and continuous learning opportunities.

Servicios

Flexible schedules

Premium Coursera subscription

Referral bonus program

Language classes

Social budget

Support for short-term stays

Formación

• 7+ years of relevant experience in technical roles.
• Fluent in English, both written and spoken.
• Experience in tech, startups, or fintech environments.

Responsabilidades

• Deliver technical and operational support to global operations teams.
• Design and maintain tools to optimize workflows.
• Analyze processes for inefficiencies and areas for automation.
• Partner with teams to implement scalable operational solutions.
• Support the rollout of new processes with technical enablement.

Conocimientos

Data analysis

Automation

SQL

Python scripting

JavaScript

BI tools

Analytical thinking

Strong communication

Educación

Degree in Engineering, Systems, Data Analysis, or related field

Herramientas

AWS Quicksight

Zapier

Make

Descripción del empleo

Overview

Why should you join dLocal? dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets. By joining us you will be part of a global team that works in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. We are 1000+ teammates from 30+ nationalities and we develop international careers that impact millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, you will thrive in our team.

What's the opportunity? As our Technical Operations Specialist you will join our Payins operations team. This role is crucial in ensuring the reliability, performance, and scalability of our global payments infrastructure. You’ll operate at the intersection of technical operations, automation, and data, contributing to uptime, latency, alerting, incident management, and innovation analysis. You'll collaborate with local and global stakeholders, serve as a bridge to IT and Engineering, and help drive continuous improvement through data insights, systems monitoring, and AI-driven automation.

What will I be doing?

• Deliver technical and operational support to global operations teams, with a strong focus on data analysis, automation, and continuous improvement initiatives.
• Design, build, and maintain internal tools and solutions to optimize workflows—including dashboards, automated reports, and system integrations.
• Analyze processes to identify inefficiencies, bottlenecks, and areas for optimization or automation.
• Partner with cross-functional teams to develop and implement scalable operational solutions.
• Support the global rollout of new processes by ensuring robust technical and operational enablement is in place.

What skills do I need?

• Educational background in Engineering, Systems, Data Analysis, or a related technical field—or equivalent practical experience.
• 7+ years of experience in technical roles, ideally within tech, startups, or fintech environments.
• Fluent English (written and spoken) is essential, as this role collaborates closely with global stakeholders.
• Strong command of SQL and data modeling for deep analysis and reporting.
• Proficiency with BI tools (e.g., AWS Quicksight, Athena) and automation platforms (e.g., Zapier, Make).
• Solid skills in scripting using Python or JavaScript, and advanced use of spreadsheets.
• Comfortable working under tight deadlines in fast-paced, evolving environments.
• Exceptional analytical thinking, with the ability to draw insights and inform decision-making through data.
• Strong communication, collaboration, and a proactive mindset, with a clear sense of ownership and curiosity to drive improvements.

What do we offer?

• Remote work: work from anywhere or one of our offices around the globe.
• Flexibility: flexible schedules and performance-driven environment.
• Fintech industry: work in a dynamic and evolving environment, with opportunities to build and boost creativity.
• Referral bonus program: internal talents are the best recruiters—refer someone ideal for a role and get rewarded.
• Learning & development: access to a Premium Coursera subscription.
• Language classes: free English, Spanish, or Portuguese classes.
• Social budget: monthly budget to connect with your team, in person or remotely.
• dLocal Houses: support for short-term stays to cowork with your team anywhere in the world.
• For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required.

What happens after you apply? Our Talent Acquisition team is invested in creating the best candidate experience possible, so you will hear from us. We will review your CV and keep you posted by email at every step of the process. You can also check out our careers page for more about dLocal.