Technical Customer Service - Portuguese, English & Spanish - 22,5K

Foundever; Madrid; Híbrido; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading service provider in customer support is seeking Technical Support and Customer Service Representatives in Madrid. The role requires passion for customer service and bilingual proficiency in Portuguese, alongside advanced English and Spanish skills. Enjoy a full-time schedule from 10 am to 7 pm with weekends off, and a hybrid work model that allows working from home for part of the week.

Servicios

On-the-job training

Innovative training plan

Weekends off

Formación

• Native or bilingual proficiency in Portuguese is required.
• Advanced English and Spanish language skills necessary.
• Experience in technical support, preferably in technology.

Responsabilidades

• Provide customer service in multiple languages via phone and email.
• Engage with clients of a luxury car brand.
• Participate in an innovative training plan.

Conocimientos

Bilingual proficiency in Portuguese

Advanced English skills

Advanced Spanish skills

Experience in technical support

Experience with social media

Descripción del empleo

Are you passionate about customer service and bilingual in Portuguese? Do you have advanced Portuguese, English, and Spanish skills and want to work for a prestigious high-end automotive company? We’re looking for Technical Support and Customer Service Representatives to join our team in Madrid!

Provide top-notch customer service in Portuguese, English, and Spanish via phone and email to clients of a renowned luxury car brand.

On-the-job training included in your contract.

ASAP

Full-time contract (39 hours) with a schedule from 10 am to 7 pm.

Monday to Friday schedule

• enjoy your weekends off!

Hybrid modality

: On-site for 3 days (at the client’s offices in Madrid) and work from home for 2 days per week.

Native or bilingual proficiency in Portuguese.

Advanced skills in English and Spanish.

Experience in technical support, preferably within the technology sector due to the specific terminology used (automotive experience is not required).

Experience with social media is a plus.

Innovative training plan so you never stop growing.

Eat Well

: Articles, recipes, and nutritional guides.

The Company is committed to equality, diversity, and inclusion for all individuals and enforces a zero-tolerance policy toward any form of harassment or discrimination.