Talent Pool Store Manager - Oujda, Morocco

Adidas; Murcia; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading sportswear company in Murcia is looking for a Store Manager to enhance customer experiences and achieve sales targets. Responsibilities include building emotional connections with customers, managing store operations, and leading a motivated team. Ideal candidates have 1-2 years of experience in retail, preferably in a sports or fashion environment, and are fluent in English and French. This position offers an opportunity to work in a dynamic retail atmosphere.

Formación

• 1-2 years of store management experience.
• Experience in a sports/fashion retail environment.
• Fluency in English and French, Arabic is a plus.

Responsabilidades

• Meet or exceed store sales and KPI targets.
• Build emotional connections with customers.
• Ensure a safe shopping and working environment.

Conocimientos

Customer service

Sales

Team collaboration

Communication

Educación

Store Management experience

Experience in retail environment

Descripción del empleo

Overview

Purpose & Overall Relevance for the Organization :

Contributes to meeting or exceeding store sales and KPI targets by :

• Building an emotional connection with customers and living the Brand Values.
• Serving and selling to customers and conscientiously executing store operations.

Responsibilities

Key Responsibilities :

• Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available within the store.
• Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the adidas customer service model.
• Creates an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.
• Proactively seeks and incorporates basic core and seasonal product knowledge into his / her service approach within his / her assigned store zone(s).
• Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards.
• Complies with store policies and procedures to maintain a safe shopping and working environment.
• Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.
• Completes sales transactions quickly and accurately while adhering to cash protection procedures.
• Minimizes loss by actively maintaining sales floor awareness while serving customers.
• Collaborates productively and respectfully with team members to meet or exceed store goals.
• Completes all compulsory training programs and effectively transfers learning into skills on the job.
• Communicates a desire for ongoing learning and welcomes all available opportunities to increase performance.

Key Relationships :

• Customers
• Peers & Supervisor

Requisite Education and Experience / Minimum Qualifications :

• A minimum of 1-2 years of Store Management experience.
• Preferably between1-2 yearsworking in a sports / fashion customer & commercial-focused retail environment.
• Basic numeracy, literacy, and verbal communication skills.
• Fluency in English and French, while Arabic would be advantageous.