Store Supervisor (SM LUCENA)

SM Retail; Lucena; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading retail company in Lucena seeks a candidate responsible for achieving sales targets and overseeing daily operations. This role will involve coordinating with Store Managers to monitor performance, ensuring compliance with company policies, and managing staff schedules. Candidates should demonstrate strong leadership abilities and a commitment to optimizing store operations and training staff effectively.

Responsabilidades

• Ensure that sales plan of the branch is achieved through product assortment.
• Direct planning of marketing strategies and merchandise arrangement.
• Monitor sales performance of the branches by coordinating with Store Managers.
• Prepare regular reports on sales performance of the branches.
• Ensure standard operating procedures and compliance to company policies are implemented.
• Organize orientation/training for store staff to implement company policies.

Descripción del empleo

Key Accountabilities:

Sales Achievement Plan

• Ensure that sales plan of the branch/es is achieved through product assortment, marketing opportunities and completion of store plantilla.
• Direct on planning of marketing strategies, merchandise arrangement, manpower requirements and computation of sales plan during sale events.
• Monitor sales performance of the branch/es by coordinating with Store Managers.
• Prepare regular report on the sales performance of the branch/es.

Daily Operations

• Ensure standard operating procedures and compliance to Company policies are strictly implemented.
• Prepare and implement sanctions when Company policies and procedures are violated.
• Initiate review of standard operating procedures which can help the branch/es achieve its sales target.
• Organize orientation / training to store staffs to properly communicate and implement Company policies and procedures.
• Ensure that all equipment and facilities are working properly.
• Conduct regular store visit.
• Monitor status of renovation projects and new stores, if any.

Merchandise and Stock Management

• Monitor compliance of stores to the Company’s ageing policy, inventory management, merchandise assortment and category performance.
• Consolidate MTOs of stores and coordinate with the Merchandising team on the requirements.
• Coordinate with Central Warehouse for the training of Receiving Checkers/Stockman, vehicle maintenance, inventories and branch transfer of merchandise.

People Management

• Finalize with Store Head the manpower schedule per branch including vacation leave schedule, rest days, manpower for sales events and reliever for resigned employees.
• Coordinate with HR with regard to the concerns of employees regarding OT pay, government benefits and payroll adjustments.
• Ensure all incoming Store Managers and Supervisors undergo proper training.
• Identify employees who can be considered for promotions.
• Ensure that all vacancies of stores are filled up by HR.