Store Manager

CONFIDENCIAL; Zaragoza; Presencial; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading fashion brand seeks a passionate Store Manager for its Zaragoza location. The successful candidate will enhance customer experiences, manage store operations, and lead the sales team to meet sales goals. With a strong background in retail management, candidates should show effective communication and organizational skills, alongside a genuine enthusiasm for fashion and product knowledge. Proficiency in Microsoft Office is also required. Join us to be part of a dynamic retail environment.

Formación

• Initial management experience in retail or premium service.
• Strong understanding of fashion trends and products.
• Excellent interpersonal skills and organized.

Responsabilidades

• Greet and assist customers ensuring personalized service.
• Manage performance indicators and stock reliability.
• Participate in recruitment and training of employees.
• Create schedules and manage visual merchandising.

Conocimientos

Exceptional customer service skills

Strong communication skills

Sales performance analysis

Organizational skills

Passion for fashion

Herramientas

Microsoft Office

Descripción del empleo

Overview

Fashion Brand We are looking for a passionate Store Manager with experience in retail to join our amazing team in Zaragoza!

The candidate must have an exceptional customer service skills and a strong sense of fashion. Moreover, candidate has to show the ability to maximize sales through strong communication skills, knowledge of the industry and the enthusiasm resulting in increased sales. Candidate has to be able to provide daily operational management and guidance for the store ensuring that the products are presented in accordance to the brand standards.

What is more, candidate will have to achieve budgeted sales plans for the store on a weekly, monthly and yearly basis.

Under the direction of the Area manager, you will contribute to the achievement of sales goals at the point of sale.

Responsibilities

1/ To allow our customers to live the unique Client Experience

• Greet and assist customers throughout their visit, ensuring a personalized service;
• Advising the customer by promoting our traditional know-how and the characteristics of our products thanks to a well-controlled sales pitch;
• Build customer loyalty and guarantee customer satisfaction.

2/ To ensure the development of the sales of your point of sale

• Control and optimize performance indicators through sales analysis (Top, Flop, CR, ATV, UPT...);
• Manage stocks, guarantee their reliability and carry out inventories (revolving and total);
• Ensuring reporting to management (daily reports, weekly and monthly reports);
• Management of the trading budget of the point of sale.

3/ Manage, animate and focus your sales team

• Participation in recruitment;
• Ensuring the integration and training of new employees;
• Management of sales goals on a daily basis (custom goals, challenges, etc.);
• Guarantee the development of the skills of your employees (assessment, coaching...).

4/ Ensuring the optimal functioning of the point of sale

• Create schedules and set up zoning;
• Creation of the visual merchandising according to the guidelines of our company;
• Ensuring the smooth running of the point of sale.

Qualifications

You have initial management experience in the retail or premium service sector. You are a field worker, an excellent manager and a manager with excellent interpersonal skills and you are organized. With a strong commercial temperament, you have a results-oriented culture. You are enthusiastic about fashion, have a strong product awareness and good knowledge of the industry and its trends. Excellent knowledge of the Microsoft Office package.