Spanish Speaking Multilingual Support Representative

Patrique Mercier Recruitment By Nellie; España; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment agency in Spain is seeking a Spanish Speaking Multilingual Support Representative to provide outstanding support to clients in various languages. Candidates should possess strong communication skills and a customer-first philosophy. This role offers a competitive salary, performance bonuses, and relocation packages. If you're enthusiastic and dedicated to excellent customer service, apply now.

Servicios

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

Formación

• Fluency in Spanish and at least one additional language, both written and spoken.
• Previous experience in customer service or related role is preferred.
• Excellent communication and interpersonal skills.

Responsabilidades

• Provide outstanding support to clients in Spanish and other languages.
• Assist customers with inquiries and resolve issues.
• Document customer interactions accurately in the CRM system.

Conocimientos

Fluency in Spanish

Communication Skills

Problem Solving

Interpersonal Skills

Herramientas

Customer Support Platforms

Microsoft Office

Descripción del empleo

Overview

Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Spanish Speaking Multilingual Support Representative. This role is perfect for individuals who thrive in a customer-centric environment and possess strong communication skills in multiple languages.

Responsibilities

• Provide outstanding support to clients in Spanish and other languages through various channels including phone, email, and chat.
• Assist customers with inquiries, product-related questions, and resolve issues in a timely manner.
• Handle customer complaints while maintaining a professional and empathetic demeanor.
• Document customer interactions accurately in the CRM system for future reference and follow-up.
• Work collaboratively with team members and other departments to ensure a seamless customer experience.
• Engage in ongoing training and development to enhance product knowledge and customer service skills.
• Contribute to identifying opportunities for improvement in service processes and customer interactions.

Requirements

• Fluency in Spanish and at least one additional language (English, Italian, French, etc.), both written and spoken.
• Previous experience in customer service or a related role is preferred.
• Excellent communication and interpersonal skills.
• Strong problem-solving abilities with a proactive customer-first philosophy.
• Ability to manage multiple tasks and prioritize effectively in a dynamic setting.
• Proficiency in using customer support platforms and Microsoft Office tools.
• Enthusiastic, adaptable, and committed to providing outstanding customer service.

Benefits

• Competitive Monthly Salary
• Monthly Performance Bonus
• Fully Paid Training
• Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
• Health Insurance
• Private Health Insurance
• 2 Extra Salaries Per Year
• And Much More...