Spanish-Speaking Customer Experts Jobs - Remote Inside Greece

Dila Recruitment; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A recruitment agency is seeking a Remote Customer Expert to communicate with customers primarily in Spanish and English. The ideal candidate will have excellent soft skills and problem-solving abilities while maintaining high customer satisfaction. This position offers competitive salary plus bonuses, full relocation support to Greece including accommodation, health care benefits, and opportunities for professional development.

Servicios

Relocation support including flight and hotel

Competitive salary with performance bonuses

Health care benefits

Free online Greek language courses

Professional growth opportunities

Formación

• Fluency in Spanish is a must.
• Very good communication skills in English at B2 level.
• Exceptional soft skills and problem-solving abilities.

Responsabilidades

• Communicate with customers via phone, chat, and email.
• Track and follow cases to ensure they are closed efficiently.
• Maintain high customer satisfaction while representing a major brand.

Conocimientos

Fluency in Spanish

Good communication skills in English (B2 level)

Exceptional communication & soft skills

Problem-solving skills

Computer knowledge/tech savviness

Ability to multitask

Team player

Descripción del empleo

Position: Customer Expert

Work model: Remote in Greece

Location: Greece

Employment type: Full-time

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

• Fluency in Spanish
• Very good communication skills in English B2 level
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

What we offer:

• Complete support to help you ease your relocation to Greece, we cover your flight tickets expenses, 2 weeks hotel accommodation (including breakfast), support with the house searching process (all at no cost to you)
• Competitive monthly salary + 2 extra salaries per year + monthly performance bonus,Sundays and public holidays are paid 200%
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses