Spanish Ad Support Specialist – Lisbon (Relocation)

Cross Border Talents; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading digital advertising support firm is seeking an Advertisers Support Specialist for the Spanish market. This role focuses on assisting businesses with Facebook and Instagram advertising, providing technical support and optimizing campaigns. Candidates should be C2 in Spanish and confident in English. The position offers a dynamic work environment, a competitive salary, and additional benefits, including a relocation package for those moving from abroad. Join our passionate team and contribute to our client's success!

Servicios

Base salary + Holiday and Christmas bonuses

Meal allowance of €7/day

Health insurance from day one

Relocation package with furnished accommodation

Formación

• Previous experience in customer support, sales, digital marketing, or a related role is a plus.
• Experience in customer service, digital marketing, or advertising support.
• EU nationality or valid Portuguese residence card.

Responsabilidades

• Deliver post-sales support via chat, email, and phone to Spanish and English-speaking advertisers.
• Provide technical assistance, bug reporting, and product usage guidance.
• Support clients with their advertising journey by explaining tools, metrics, and strategies.
• Identify and address common issues across advertisers to improve experience and performance.

Conocimientos

C2 in Spanish

Confident in English (B2 level or higher)

Strong communication skills

Problem-solving skills

Interest in social media and online marketing

Educación

High school diploma or higher

Descripción del empleo

A leading digital advertising support firm is seeking an Advertisers Support Specialist for the Spanish market. This role focuses on assisting businesses with Facebook and Instagram advertising, providing technical support and optimizing campaigns. Candidates should be C2 in Spanish and confident in English. The position offers a dynamic work environment, a competitive salary, and additional benefits, including a relocation package for those moving from abroad. Join our passionate team and contribute to our client's success!