Sow Performance Manager

CIPEx - Consejo de Ingenieros Peruanos en el EXterior; Albacete; A distancia; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading project consultancy is seeking an SOW Performance Manager to manage vendor deliverables on an S/4HANA implementation project. This role, based in Europe, requires 5–7 years of relevant experience in contract oversight. Key responsibilities include managing performance, tracking milestones, and financial governance. The position offers a remote work environment with occasional travel.

Servicios

Remote working

Long-term contract prospect

Formación

• 5–7 years of experience in contract performance management or commercial project delivery.
• Experience managing SOWs with large system integrators like Accenture or Deloitte.
• Understanding of financial governance in service-based contracts.

Responsabilidades

• Oversee vendor deliverables ensuring they align with contractual agreements.
• Track quality gates and milestones against criteria.
• Proactively manage and integrate scope changes.

Conocimientos

Contract performance management

Vendor oversight

Financial governance

Project management

Herramientas

MS Project

JIRA

SAP

Oracle

Descripción del empleo

Overview

SOW Performance Manager - 12 months + ext. Remote.

On behalf of one of our key partners RED now has a new opportunity for an SOW Performance Manager to join them on a new S/4HANA implementation project. The initial contract is for 12 months with very long-term prospects. This contract will be remote with occasional travel within Europe. It is to start ASAP.

Major Accountabilities

• Oversee and manage the end-to-end performance of vendor deliverables as outlined in Statements of Work (SOW), ensuring delivery aligns with contractual scope, quality, timelines, and budget.
• Track Quality Gates and Milestones against agreed-upon acceptance criteria, ensuring timely completion and documentation of deliverables for sign-off.
• Ensure that payment-relevant milestones, including both internal and vendor responsibilities, are accurately tracked and aligned with contractual agreements and payment terms.
• Proactively manage and integrate scope changes, delays, and risk areas, ensuring timely escalation and resolution in coordination with Procurement, Finance, and Program Management.
• Collaborate with Legal, Procurement, and Delivery teams to ensure clarity and enforceability of performance expectations.
• Monitor financial obligations, forecast expenditure against budget, and ensure all invoice approvals are based on verified milestone achievements and compliance with SOW terms.
• Maintain detailed records of obligations, approvals, and changes throughout the SOW lifecycle, enabling full auditability and contract compliance.
• Support vendor performance reviews with objective data and insights derived from tracking tools and dashboards.
• Serve as secretary of Change Review Board (for Contractual Changes to SOW).
• Track overall vendor performance (including survey results) and take actions accordingly.
• Align with internal teams to ensure internal RASCI accountabilities are met and documented.

Key Performance Indicators (KPIs)

• Milestone Compliance Rate: % of contractual milestones delivered on time and accepted per quality gate criteria.
• Variance from Forecasted Spend: Difference between forecasted and actual spend.
• Stakeholder Satisfaction Index: Feedback scores from internal business units.

Work Experience

• Minimum 5–7 years of experience in contract performance management, vendor/SI oversight, or commercial project delivery.
• Proven experience managing SOWs with large system integrators (e.g., Accenture, Deloitte, IBM, Capgemini), ideally in a complex, matrixed environment.
• Strong understanding of financial governance within service-based contracts, including milestone-based payments, T&M vs. fixed-price models, and earned value tracking.
• Experience working with procurement, legal, finance, and delivery teams to enforce and operationalize contractual terms.
• Demonstrated ability to manage competing priorities and enforce accountability across internal and external teams.
• Familiarity with contract lifecycle management (CLM) tools, ERP systems (e.g., SAP, Oracle), and project management software (e.g., MS Project, JIRA, Smartsheet).
• Candidates must be based in Europe.

If you are interested please contact Alex Upton-Agerholm on ****** or apply here.