Solution Engineer (Madrid)

AXON-Networks; Madrid; Híbrido; EUR 40.000 - 60.000; Jornada completa

Descripción de la vacante

A global technology company in Madrid seeks a Solution Engineer to provide technical support during product deployment and service releases. The ideal candidate will have a B.Sc. or M.Sc. in Engineering or Computer Science and 2-3 years of related experience, with strong Linux and networking skills. Fluent English and Spanish are required. This hybrid role offers a competitive salary, flexible telecommuting options, and the chance to work in an international environment.

Servicios

Competitive salary and incentive plan

Flexible schedule, including telecommuting

Free parking or transportation card

Meal card

Private medical insurance

PTO for birthday

Formación

• Experience as a Solutions Engineer, Software Engineer, or similar role (2-3 years).
• Fluency in Spanish and English (spoken and written).
• Ability to collaborate in multidisciplinary teams.

Responsabilidades

• Support product deployment and service releases.
• Provide technical support during installation, deployment, and maintenance.
• Collaborate with customers to gather requirements.
• Troubleshoot complex system issues.
• Prepare technical environments for product demonstrations.

Conocimientos

Linux OS

Scripting languages (Python, Linux Bash)

Database models (SQL/NoSQL)

Network or telecom systems and devices

Strong communication skills

Problem-solving skills

Analytical skills

Organizational skills

Educación

B.Sc. or M.Sc. in Telecommunications/Electrical Engineering, Computer Science

Herramientas

Java

DevOps tools (Ansible, Terraform)

Descripción del empleo

AXON Networks delivers a robust AI-driven, analytics-based orchestration platform and a wide portfolio of next-gen high-speed routers that leverage the newest Wi-Fi technologies. Together, these technologies give ISPs the ability to manage and troubleshoot their networks in real time, and to deliver an outstanding customer experience.

AXON Networks is a trusted strategic partner for its customers, helping them evaluate their current technologies and business models, and creating and executing strategies that enable them to innovate faster, accelerate their digital transformations, and strengthen their relationships with consumers.

AXON Networks is headquartered in Irvine, CA USA with Asia HQ in Singapore and also operating in Denmark, Spain and Vietnam.

Responsibilities

• We are seeking a Solution Engineer to help us support product deployment and service releases for our current and future customers.
• Reporting to the Manager of Solution Engineering, this position provides technical expertise and support during the installation, deployment, and maintenance phases of AXON Networks award-winning software products.
• You will be part of an amazing global team that works in a very fast-paced and innovative environment. You will be working in a dynamic and continuous learning environment, with highly cooperative colleagues, and you will feel a part of a highly skilled technical community.
• Participate in deployment projects, ensuring high quality and timely delivery.
• Collaborate with customers to gather requirements and design tailored solutions.
• Provide technical support during installation, configuration, and testing of AXON products (including occasional work outside regular hours).
• Prepare technical environments for product demonstrations and customer trials.
• Maintain close communication with both internal teams and customer stakeholders, providing regular status updates.
• Troubleshoot complex system issues involving multiple network elements.

Requirements

• B.Sc. or M.Sc. in Telecommunications/Electrical Engineering, Computer Science, or a related field.
• 2–3 years of experience as a Solutions Engineer, Software Engineer, or similar technical role.
• Linux OS experience.
• Familiarity with scripting languages such as Python or Linux Bash.
• Knowledge of database models (SQL/NoSQL).
• Familiarity with network or telecom systems and devices (xDSL, optical fiber, Wi-Fi).
• Fluency in Spanish and English (spoken and written).
• Ability to collaborate effectively in multidisciplinary teams (Sales, Product, R&D, etc.).
• Strong communication, organizational, analytical, and problem-solving skills.
• Willingness to work in a hybrid role in Madrid and travel internationally up to 10%.

Nice-to-Have Skills

• Experience working on Java systems.
• Familiarity with object-oriented programming beyond Java.
• Exposure to DevOps tools (Ansible, Terraform, etc.).
• Prior experience supporting large-scale software deployments for telecom or network operators.
• Experience presenting technical solutions to non-technical stakeholders.

Benefits

• A competitive salary and incentive plan.
• Flexible schedule, including telecommuting.
• Free parking or transportation card (Pluxee transport pass).
• Meal card (Pluxee restaurant pass).
• Private medical insurance (for the whole family).
• The opportunity of working in an international environment.
• PTO for birthday.

* Only applications submitted in English will be reviewed or considered for this position.

Join AXON Networks!

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