ServiceNow Architect

Institut Straumann AG; Madrid; Híbrido; EUR 60.000 - 80.000; Jornada completa

Descripción de la vacante

A leading technology company in Madrid is seeking a skilled ServiceNow Architect to design, develop, and implement ServiceNow solutions. The role involves leading the architectural design, collaborating with stakeholders, and ensuring platform scalability and performance. Candidates should have over 7 years of IT experience, with significant ServiceNow expertise. This position offers a flexible work environment with up to 2 days of home office weekly and a competitive salary.

Formación

• 7+ years of IT experience, with 3+ years as a ServiceNow architect or lead developer.
• ServiceNow Certified System Administrator and Certified Implementation Specialist.

Responsabilidades

• Lead architectural design of ServiceNow platform solutions.
• Define and enforce ServiceNow development standards.
• Evaluate and integrate new ServiceNow features.

Conocimientos

ServiceNow architecture

JavaScript

Glide API

REST/SOAP integrations

Agile methodologies

Problem-solving

Educación

Bachelor's degree in Computer Science or related field

Herramientas

ServiceNow

Descripción del empleo

Job Purpose

We are seeking a highly skilled and experienced hands on ServiceNow Architect to lead the design, development, and implementation of ServiceNow solutions. This role is responsible for aligning platform architecture with business goals, establishing best practices, and ensuring the scalability, reliability, and performance of ServiceNow across the organization. This will also work with complex platform developement activities such as integrations, implementations and customizations.

Main Tasks and Responsibilities

• Lead the architectural design and technical roadmap of ServiceNow platform solutions, including ITSM, ITOM, HRSD, SecOps, GRC, SPM, BCM and custom applications in alignment with the ESM platform owner
• Collaborate with stakeholders to understand business requirements and support solutions engineer on the architecture and solution design
• Define and enforce ServiceNow development standards, governance processes, and best practices
• Provide technical leadership and mentoring to ServiceNow solutions engineers, developers and administrators
• Evaluate and integrate new ServiceNow features and modules; lead upgrades and migrations
• Create and maintain architectural documentation, including data models, process diagrams, and integration architecture
• Hands on development activities such as integrations, customizations, and custom applications
• Ensure platform scalability, security, performance, and maintainability
• Support business case development and cost analysis related to ServiceNow implementationsCollaborate with other enterprise architects and IT leaders to ensure platform alignment with overall enterprise architecture

Education

• Bachelor's degree in Computer Science, Information Technology, or related field
• 7+ years of IT experience, with 3+ years in a ServiceNow architect or lead developer role

Experience

• Deep understanding of ServiceNow modules such as ITSM, ITOM, HRSD, SPM, BCM, IRM, CMDB, and Integration Hub
• Experience with JavaScript, Glide API, Flow Designer, and REST/SOAP integrations
• ServiceNow Certified System Administrator and Certified Implementation Specialist (CIS)

Preferred

• ServiceNow Certified Application Developer or Certified Technical Architect
• Experience with Waterfall/Agile/Scrum methodologies
• Certified Technical Architect (CTA)
• Knowledge of enterprise architecture frameworks (e.g., TOGAF)
• Experience in cloud-based IT service management tools and automation

Personal Attributes

• Smart in identifying the relationships between business, information, applications, and infrastructure services
• Well-developed communication skills
• Strong negotiations, decision‑making skills
• Leadership, tenacity, and ability to manage by influence in a complex matrix and fast‑paced evolving environment
• Excellent strategic and critical thinking skills with a high degree of emotional intelligence
• Entrepreneurial spirit, creative problem‑solving mindset
• Self‑motivated team player
• Resilient – able to adapt and perform in changing customer and organizational environments, combined with a can‑do attitude
• High level of integrity and commitment

Other Requirements

• Working place: Madrid. Flexible working max. 2days of home office possible
• Travelling availability (10%)

Employment Type:Full Time

Alternative Locations:Spain : Madrid

TravelPercentage:0 - 10%

Requisition ID: 18305

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.