Senior IT Support & Global IT Operations Lead

Submer - Datacenters That Make Sense; Barcelona; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading technology company in Barcelona is seeking a Senior IT Support professional to enhance global IT operations. In this role, you will lead a team, ensuring smooth IT support and contribute to strategic initiatives across multiple areas. The ideal candidate has 5+ years of experience in IT Support, with strong skills in Networking, Windows, and the O365 ecosystem. The company offers an attractive compensation package, health insurance, and a supportive work environment.

Servicios

Attractive compensation package

Restaurant Pass

Private Health Insurance

Language classes (English)

On-site gym

Friendly work environment

Formación

• 5+ years in IT Support or HelpDesk roles.
• Strong experience with Windows and macOS environments.
• Hands-on expertise in Networking and Security.

Responsabilidades

• Lead L1 and L2 support for global IT operations.
• Coordinate with vendors for L3 support.
• Manage onboarding/offboarding and access control.

Conocimientos

IT Support / IT Operations / HelpDesk experience

Windows 10/11

macOS

Networking and Security expertise

O365 / Azure ecosystem knowledge

Good English communication

Descripción del empleo

A leading technology company in Barcelona is seeking a Senior IT Support professional to enhance global IT operations. In this role, you will lead a team, ensuring smooth IT support and contribute to strategic initiatives across multiple areas. The ideal candidate has 5+ years of experience in IT Support, with strong skills in Networking, Windows, and the O365 ecosystem. The company offers an attractive compensation package, health insurance, and a supportive work environment.