Senior Genesys Cloud Architect & Integrations Consultant

Miratech; España; Presencial; EUR 50.000 - 70.000; Jornada completa

Descripción de la vacante

A leading technology consulting firm is seeking a Senior Genesys Cloud Consultant with solid experience in Contact Center environments. You will design, implement, and optimize solutions for international clients, providing technical support and collaborating on analytics. The ideal candidate must have at least 3 years of Genesys Cloud experience, professional English and Spanish skills, and a passion for teamwork. This role offers competitive pay, remote work flexibility, and a multicultural environment.

Servicios

Health insurance

Language courses

Relocation program

Professional development opportunities

Dynamic and multicultural environment

Formación

• Minimum 3 years of experience in Genesys Cloud CX.
• Mastery of REST APIs and knowledge of JavaScript and/or Python.
• Experience in Contact Center platforms (Genesys or others).
• Professional command of English and Spanish languages.

Responsabilidades

• Design, develop, and maintain integrations and solutions on Genesys Cloud.
• Provide technical support to end-users from different countries.
• Document processes, integrations, and configurations.

Conocimientos

Genesys Cloud CX

REST APIs

JavaScript

Python

English

Spanish

Communication

Teamwork

Herramientas

Power BI

Tableau

AWS

Azure

Google Cloud

Descripción del empleo

A leading technology consulting firm is seeking a Senior Genesys Cloud Consultant with solid experience in Contact Center environments. You will design, implement, and optimize solutions for international clients, providing technical support and collaborating on analytics. The ideal candidate must have at least 3 years of Genesys Cloud experience, professional English and Spanish skills, and a passion for teamwork. This role offers competitive pay, remote work flexibility, and a multicultural environment.