Senior Business Consultant

dentsu; Madrid; Presencial; EUR 50.000 - 80.000; Jornada completa

Descripción de la vacante

A leading company in customer experience management seeks a Senior Business Consultant to drive growth in Spain. This role encompasses the leadership of consulting projects, client relationship management, and utilizing consultative selling techniques. The ideal candidate will possess strong analytical skills and a background in business consulting, fostering long-term partnerships and exceeding client expectations.

Servicios

Attractive and competitive salary

Health insurance

Day off on your birthday

Annual wellness days

Merkle Care Employee Assistance Program

Flexible salary remuneration scheme

Formación

• 3-6 years experience in consulting projects.
• Excellent written and verbal communication skills in English.
• Proven success in consultative selling and strategic business development.

Responsabilidades

• Utilize consultative selling skills to understand client needs.
• Lead cross-functional projects and manage client communication.
• Nurture client relationships, providing strategic guidance.

Conocimientos

Business Consulting

Cognos

Power BI

Business Analysis

Visio

TFS

SAP BW 4HANA

Business requirements

Strategic Planning

Management Consulting

SDLC

Data Analysis Skills

Educación

Bachelor's degree in business administration, engineering, marketing, or a related field

MBA preferred

Descripción del empleo

Merkle is a leading data-driven customer experience management (CXM) company that specializes in the delivery of unique personalized customer experiences across platforms and devices.

For more than 30 years Fortune 500 companies and leading nonprofit organizations have partnered with Merkle to maximize the value of their customer portfolios.

The companys heritage in data technology and analytics forms the foundation for its unmatched skills in understanding consumer insights that drive hyper-personalized marketing strategies. Its combined strengths in performance media customer experience customer relationship management loyalty and enterprise marketing technology drive improved marketing results and competitive advantage.

With 14000 employees Merkle is headquartered in Columbia Maryland with 50 additional offices throughout the Americas EMEA and APAC.

In 2016 the agency joined dentsu one of the worlds biggest media companies to form the Customer Experience Management (CXM) Line of Business.

Job Description

As Senior Business Consultant you will be part of a consulting team responsible for achieving the growth targets set for us in Spain.

Consultative Selling and Strategic Approach

• Utilize consultative selling skills to deeply understand client needs challenges and objectives.
• Define strategic approaches and craft proposals structure narrative and storytelling to align with client requirements and showcase Merkles capabilities.
• Act as the ultimate owner of the proposal document ensuring its coherence clarity and agreement on client expectations and company offerings

Consulting projects Leadership and / or Execution

• Lead cross-functional projects coordinating diverse roles and aligning client needs with our teams capabilities.
• Assume full ownership of the project both conceptually and concerning deliverables providing strategic guidance to exceed client expectations
• Manage communication with the client guaranteeing the client will be kept informed of main milestones and promptly addressing any issues that may arise.

Client Relationship Management

• Be a primary contact for clients nurturing strong relationships and gaining deep insights into their businesses and industries.
• Proactively engage with clients to anticipate their evolving needs address concerns and identify opportunities for additional value creation.
• Act as a trusted advisor to clients providing strategic guidance and recommendations to guide mutual success and foster long-term partnerships.

Qualifications

• Bachelors degree in business administration engineering marketing or a related field; MBA preferred.
• Excellent written and verbal communication skills in English are track record of success in consultative selling and strategic business development within the consulting industry.
• Proven experience on the execution of consulting projects related to digital transformation operating models business strategy models change management etc. 3-6 years experience.
• In-depth understanding of MarTech Data and CXM solutions with the ability to translate complex concepts into compelling value propositions.
• Exceptional communication presentation and storytelling skills with the ability to articulate ideas persuasively and engage diverse audiences.
• Strong leadership and team management experience with a demonstrated ability to inspire motivate and collaborate effectively across functions and levels.
• Analytical acumen and strategic thinking skills with the ability to analyze data identify trends and make data-driven decisions to achieve business objectives.
• Extensive experience in client relationship management and negotiation with a focus on building enduring partnerships and driving mutual success.

Additional information

Whether its the joy of working with people at the top of their game or the Merkle social calendar people love working here and we hope you will too

• Attractive and competitive salary
• health insurance
• Day off on your birthday
• Annual wellness days
• Merkle Care Employee Assistance Program
• Flexible salary remu neration scheme

Merkle does not discriminate against job applicants on the basis of age disability gender reassignment marital or civil partner status pregnancy or maternity race colour nationality ethnic or national origin religion or belief sex or sexual orientation. Experience stipulated in this job description serves as a guide only and all applications will be considered on their merits irrespective of experience. At the point of application the candidate must have the legal right to work in Spain as we are unable to sponsor visas at this time.

As part of our Diversity and Inclusion agenda and as an Equal Opportunities employer if you require reasonable adjustments during the selection process please engage directly with your Recruiter.

LI-MERKLE

Location : Madrid

Brand : Merkle

Time Type : Full time

Contract Type : Permanent

Required Experience :

Senior IC

Key Skills

Business Consulting,Cognos,Power BI,Business Analysis,Visio,TFS,SAP BW 4HANA,Business requirements,Strategic Planning,Management Consulting,SDLC,Data Analysis Skills

Employment Type : Full-Time

Experience : years

Vacancy : 1