Sales Operations

SoftwareONE; Madrid; Presencial; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading technology solutions provider in Madrid seeks a motivated individual to enhance customer relationships and provide administrative support. Responsibilities include daily customer contact, managing orders, and developing strategies to maximize sales opportunities. The ideal candidate has 1-3 years of administrative experience and strong problem-solving skills.

Formación

• 1-3 years of professional administrative experience.
• Customer service experience preferred.
• Ability to analyze data and identify trends.
• Highly motivated and results oriented.
• Skilled in multitasking and time management.

Responsabilidades

• Contact with current customers on a daily basis.
• Establish relationships with key executives and decision makers.
• Develop consultative relationships with existing customers.
• Manage quote creation and order processing.

Conocimientos

Administrative experience

Customer service skills

Detail oriented

Problem solving

Verbal and written communication

Relationship building

Descripción del empleo

Why SoftwareOne?

Today SoftwareOne is a global leader in software and cloud portfolio management and is modernizing the way organizations budget and optimize their global IT spend from on-premises to the cloud. Our 5,000 technology experts located across 60+ countries work on over a 1,000 Technology Projects globally. We provide customers with the right advice on their Technology Roadmap towards the cloud or optimizing the Business‑outcome of a cloud‑based landscape. With our PyraCloud platform, applying machine learning, delivering the visibility, insight, automation and control customers demand to maximize their software investments. In tandem, our Software Lifecycle Management (SLM) services provide the methodology and framework to optimize the underlying IT infrastructure, accelerate cloud adoption and minimize compliance risk. With our dynamic leadership and driven business strategy SoftwareOne is one of the fastest growing technology solution providers in the world with elite partnerships with Microsoft, AWS, Adobe, IBM, VMware, Oracle, Citrix, Red Hat, Trend Micro and many more.

The role

Roles & Responsibilities:

• Contact with current customers on a daily basis.

• Establish and expand relationships with key executives and decision makers within each customer and territory.
• Develop and maintain exceptional consultative relationships with existing customers.
• Work collaboratively with assigned Business Development Managers to develop an overall territory account plan which will maximize opportunities and generate sales activity with customers and partners.
• Grow and maintain existing customer and partner relationships through proactive telesales activity.
• Manage quote creation, order processing, and day-to-day customer and partner requests.

• Develop strong knowledge of leading industry trends through ongoing training with software publishers.
• Act as key resource for leading industry volume license offerings.

What we need to see from you

• 1‑3 years of professional administrative experience.

• Customer service experience preferred.
• Highly motivated and results oriented; entrepreneurial spirit.
• Detail oriented with ability to break down projects into smaller tasks.

• Knowledge of operational policies and procedures; customer service and developing and maintaining long‑term business relationships.
• Ability to analyze data, identify trends and develop recommendations for improvement; work independently and show initiative; maintain a positive attitude; handle large volumes of work and meet tight deadlines; adapt to and embrace change in a rapidly changing environment; maintain and promote good client relations, maintain confidentiality of sensitive information.
• Skilled in relationship building; verbal and written communication; problem solving; researching customer and product information; planning, scheduling, and organizing work; multitasking; and time management.

Job Function

Software & Cloud

Accommodations

SoftwareOne welcomes applicants from all backgrounds and abilities to apply. If you require reasonable adjustments at any point during the recruitment process, email us at [e-mail]. Please include the role for which you are applying and your country location. Someone from our organization that is not part of the decision‑making process will be in touch to discuss your specific needs and we will make every effort to accommodate you. Any information shared will be stored securely and treated in the strictest of confidence in line with GDPR.

At SoftwareOne, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additionally, we encourage experienced individuals that have taken an intentional career break and are now prepared to return to work to explore our SOAR program.