Sales Associate (Minimart)

Navy Exchange; Rota; Presencial; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A retail service provider in Rota, Spain is seeking a Sales Associate for their Food and Beverage Convenience Bar. The role involves selling goods, providing excellent customer service, and assisting in the operation of the Convenience Bar. Responsibilities include maintaining stock, managing cash transactions, and ensuring product quality. No previous experience is required, but a high school diploma or equivalent is preferred. The position requires lifting up to 25 lbs and interacting positively with customers.

Formación

• Ability to engage customers in conversation and provide sales assistance.
• Knowledge of merchandise and customer service practices.
• Ability to operate cash register and handle transactions accurately.

Responsabilidades

• Sell general merchandise to customers and assist with selections.
• Maintain stock and ensure merchandise is arranged neatly.
• Conduct cash register transactions accurately and efficiently.
• Open and close Food and Beverage Convenience Bar.

Educación

High school graduate or equivalent preferred

Descripción del empleo

Job Summary

Sells general merchandise to customers exercising professional selling techniques. Works as part of a sales team to provide service which anticipates and exceeds customer expectations. Assists in all aspects of ensuring full operation of the Food and Beverage Convenience Bar to include but not limited to opening and closing the Convenience Bar preparing displaying replenishing goods and cleaning stations and equipment as necessary.

Duties and Responsibilities

Applicable to Minimarts operating a Food and Beverage Convenience Bar.

• Greets and engages customers in conversation for purposes of providing sales related assistance. Assists in the selection of merchandise and suggests additional items to complement the customer s selections. Where applicable offers customers the opportunity to purchase extended product warrantees. Explains coverage benefits and price.
• Interacts with customers and coworkers in a friendly and professional manner which includes adhering to NEX dress code uniform standards and assisting supporting sales team members to the maximum extent possible.
• Becomes knowledgeable regarding merchandise selected including proper set-up use care characteristics of various product price points warrantee coverage etc. Communicates product-related information to customers knowledgeably and legibly.
• Ensures assigned areas are fully stocked and merchandise is neatly arranged. Communicates with supervisor store manager etc. regarding stock additions deletions fast and slow selling merchandise customer preferences needs problems etc. Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service job performance achievement of store department sales goals etc.
• Completes sales transactions efficiently. Thanks customers for their patronage.
• As required performs cash register transactions. Performs all types of cash register transactions cash charge check gift certificates layaway etc. in an accurate and procedurally correct manner.
• Advises customers of upcoming sales events and services available throughout the Navy Exchange such as gift wrapping engraving delivery gift certificates etc. Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits.
• Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation merchandise returns price matching check cashing rain checks etc. Handles customer returns and problems tactfully and efficiently. Applies store policies consistently and intelligently ensuring customer satisfaction as the end result.
• Maintains a high level of awareness in assigned areas and offers excellent customer service to all patrons internal and external in order to deter theft.
• Unpacks stages and moves merchandise as assigned. Assists in creating store displays and in performing periodic inventories.
• Completes paperwork associated with merchandise inventory movement price adjustments customer returns cash register operation etc. accurately and completely.
• Eligible for and participates in applicable commission and gainsharing sales incentive programs.
• Is required to lift up to 25 lbs. as it relates to job duties including but not limited to assisting customers lifting merchandise assisting with stocking sales area as necessary etc.

Food and Beverage Convenience Bar Duties

• Open and close the Food and Beverage Convenience Bar.
• Ensure all equipment is turned on during opening of the Minimart and turned off during closing i.e. display merchandiser signs etc.
• Preheat and display products in heated display merchandiser.
• Ensure sufficient goods and products are readily available for customers by replenishing products and condiments i.e. napkins, straws, cups, lids, creamer, sugar, etc. required in the holding bins on the beverage bar.
• Ensure all products remaining at the close of business are time dated when placed in the refrigerator.
• Ensure cleaning of small wares equipment throughout the day and at closing effective time dating of food and beverage products to ensure quality and food integrity.
• Monitor the temperature on refrigerators and freezers a minimum of 3 times daily i.e. early morning, mid-day and late afternoon to ensure equipment is maintaining required temperature.
• May be required to attend a 4-hour food safety training session initially and require an annual refresher thereafter.
• Perform other related duties as assigned.

Qualifications

No experience required. High school graduate or equivalent preferred.