Remote IT Helpdesk Analyst – Dutch & German

Computacenter AG & Co. oHG; A distancia; EUR 30.000 - 40.000; Jornada completa

Descripción de la vacante

A leading independent technology partner is looking for a First Line Analyst in Barcelona. The successful candidate will work primarily from home, addressing IT inquiries and resolving issues for users across Europe. Candidates should possess advanced German and Dutch language skills, a proactive attitude, and be eager to learn about IT. The role offers opportunities for professional development, a full-time schedule, and various perks including gym discounts and free language classes.

Servicios

Work from home 80% of the time

Ticket restaurant (1100€ per year)

Gym discounts

Free online language classes

Career development opportunities

Fully paid training

Formación

• Advanced knowledge of German and Dutch required.
• Strong command of English necessary.
• Interest in IT and problem-solving attitude.

Responsabilidades

• Answer and support queries via tools, phone and email.
• Resolve IT issues and documentation logging.
• Delegate unresolved problems to competent teams.

Conocimientos

German (advanced)

Dutch (advanced)

English (advanced)

Problem-solving

Communication skills

Teamwork

Descripción del empleo

A leading independent technology partner is looking for a First Line Analyst in Barcelona. The successful candidate will work primarily from home, addressing IT inquiries and resolving issues for users across Europe. Candidates should possess advanced German and Dutch language skills, a proactive attitude, and be eager to learn about IT. The role offers opportunities for professional development, a full-time schedule, and various perks including gym discounts and free language classes.