Remote Flemish & French Customer Service Agent (Madrid)

Recruit4.work; Valencia; Híbrido; EUR 25.000 - 35.000; Jornada completa

Descripción de la vacante

A leading insurance service provider is seeking a Customer Service Agent to support their Belgian clients. The role requires fluency in both Flemish and French, along with strong communication skills and a customer-first attitude. Responsibilities include answering customer calls, providing updates, and assisting with claims. The position offers competitive pay, performance bonuses, and a fully remote or hybrid work model for those based in Madrid, along with generous vacation days and health benefits.

Servicios

Competitive salary

Performance bonuses

Meal vouchers

26 + 7 vacation days

All equipment provided

Private health insurance

Ongoing training

Free employee policy

Formación

• Fluent in Flemish and French, knowledge of English and Spanish is a plus.
• 1 year in customer service preferred.
• Detail-oriented, adaptable, and stress-resistant.

Responsabilidades

• Answer incoming calls and emails from customers.
• Provide solutions for customer queries.
• Keep customers informed about claim statuses.

Conocimientos

Customer-oriented

Excellent communication

Proactive results-driven

Problem-solving skills

Active listening

Stress tolerance

Educación

Secondary Education

Herramientas

MS Office

Descripción del empleo

A leading insurance service provider is seeking a Customer Service Agent to support their Belgian clients. The role requires fluency in both Flemish and French, along with strong communication skills and a customer-first attitude. Responsibilities include answering customer calls, providing updates, and assisting with claims. The position offers competitive pay, performance bonuses, and a fully remote or hybrid work model for those based in Madrid, along with generous vacation days and health benefits.